Refund, I booked a ticket (2 seats) on 24th November 2016, PNR Number 4746037474
Complain ID : JGJN024762 33
IRCTC Booking Complaint
Complaint Date : December 5, 2016
- State : West Bengal
- City : Siliguri-Darjiling
- Address: 32, Panchanan Sarani, Ashrampara, Siliguri
1. I booked a ticket (2 seats) on 24th November 2016, PNR Number 4746037474 for a journey on 27th December 2016. Then I've cancel 1 seat on 1st December. Still I did not get refunded. The refund amount will be Rs.1520. But IRCTC customer care told me, that IRCTC refunded that money on 2nd December. My bank account did not receive a single money, still now.
After that, I again called IRCTC Customer care and they told me, I've contact with PayTM. Because, PayTM is the gateway portal, so IRCTC don't help us with refund. Every time, IRCTC told different stories.
2. I tried to booked a ticket on IRCTC app on 1st December, 2016. But I can't book the ticket due to transaction failure and Rs.1150 deduct 2 times from my bank account. I called to IRCTC Customer Care, they told me, I'll get refunded in 2-3 working days. But still I did not receive my money. IRCTC did not want to help us on refunding.
The total money I'm asking for refund, Rs.1520 + Rs.1150 x2
After that, I again called IRCTC Customer care and they told me, I've contact with PayTM. Because, PayTM is the gateway portal, so IRCTC don't help us with refund. Every time, IRCTC told different stories.
2. I tried to booked a ticket on IRCTC app on 1st December, 2016. But I can't book the ticket due to transaction failure and Rs.1150 deduct 2 times from my bank account. I called to IRCTC Customer Care, they told me, I'll get refunded in 2-3 working days. But still I did not receive my money. IRCTC did not want to help us on refunding.
The total money I'm asking for refund, Rs.1520 + Rs.1150 x2
Related complaints
-
Money deducted but season ticket not showingswati thakare / IRCTC Booking Complaint / September 28, 2023 / Thane / MaharashtraI have booked my ticket on 27/09/2023 for monthly pass from uts app from distance turbhe to airvali. My money has been deducted from my bank account but ticket is not showing in my app.. -
Booked ticket not showing in UTS appPiyush Sinha / IRCTC Booking Complaint / September 6, 2023 / Thane / MaharashtraI've booked a monthly pass from Dadar to Thane on 4th Sep'23 but the pass is not showing in the app. Payment was successful and the pass was also showing in the app initially but later it is not showing. Kindly take note of it. Payment screenshot alo...
-
Was fined even after booking seasonal passPallavi alva / IRCTC Booking Complaint / June 30, 2023 / Mumbai / MaharashtraBooked 3 months seasonal pass from panvel to vashi of rs 640 on 13 june. Amount got deducted and ticket was booked successfully. When TC asked for ticket today , pass was not available in the app.I showed her my bank statement which showed paid uts 6...
-
I had didn't received the payment in my railway ewalletSHREYANSH SURYA / IRCTC Booking Complaint / May 10, 2023 / Kodarma / JharkhandRespected sir /madam Please credit my payment
-
Irctc login complaintM kannan / IRCTC Booking Complaint / April 8, 2023 / Alandur / Tamil NaduI have irctc mobile app last two dsys login problem app told verified your mobile number and mail id mobile verified is successful but mail id otp is not recieved i will tried more time but not received otp. My phone number 9884194408 mail id mkannan...
-
Amount not refunding after canceling ticketsBHIMANAGOUDA KALABURGI / IRCTC Booking Complaint / March 12, 2023 / Bijapur / KarnatakaCAN ID:1000007528444460 PNR:8400294700
Service issue | Complaint | Query | Feedback | Suggestion | Reply