Charges of retiring room is hiked after booking and collected money
Complain ID : JGJN044178 22
IRCTC Booking Complaint
Complaint Date : March 9, 2020
- State : Maharashtra
- City : Mumbai
- Address: K.Anand Babu Imilibhatta Mahasamund 493445
I have booked Retiring room on 3rd February for my family members and myself in CSMT station for 48hours. After which i got a mail on 24th of February that charges of retiring has been revised.i though it was for the persons booking retiring rooms after 24th of feb. But as i reached station and told about my booking.Railway Staff said i will get the booking or avail the retiring room only after i will pay the new charges.Due to which i was disturbed at the moment which mentally disturbed me and my family that we have to pay a lot of money that is Five time of the booking amount which is very big amount us.
Sir, i want to ask that as i have booked retiring rooms before the notice given by you.Than why should i have to pay a big amount that is nearly 8000/- Rupees.Which effected my complete budget of the trip.
As i was new to the Mumbai( CSMT) station it was mentally disturbed me as well as uneconomical for my family. i was helpless and cant take my family members to other place in the city.
Hence i availed the rooms using new charges which was a burden for me. Hence i request you to reimburse extra charges paid by me in the station.
My Booking details are as below:-
PNR:-6339835545
& PNR- 6739845231
My Contact no is 8878225353
Sir, i want to ask that as i have booked retiring rooms before the notice given by you.Than why should i have to pay a big amount that is nearly 8000/- Rupees.Which effected my complete budget of the trip.
As i was new to the Mumbai( CSMT) station it was mentally disturbed me as well as uneconomical for my family. i was helpless and cant take my family members to other place in the city.
Hence i availed the rooms using new charges which was a burden for me. Hence i request you to reimburse extra charges paid by me in the station.
My Booking details are as below:-
PNR:-6339835545
& PNR- 6739845231
My Contact no is 8878225353
Related complaints
-
Refund of Booking Amount, I had booked 2 retiring rooms at Satna StationShashikant Naidu / IRCTC Booking Complaint / September 16, 2019 / Pune / MaharashtraI had booked 2 retiring rooms at Satna Station for 30 06 2019. But the same were not provided as it was under maintenance - I had to take a seperate room and stay. The Retiring room in charge at the SATNA Station informed me that you will get the ref... -
Not refound many by Air tickets bookingAzhar / IRCTC Booking Complaint / September 14, 2019 / Mumbai / Maharashtra03set ko booking kiya tha and refound kiya same date ko abhi tak refund nhi aya h irctc ko call kiya but koi bhi sahi se bat nhi karta h bolte h kisi ap wait karo a jayega plz refound my amount
-
Money cut, Account se paise cut huye but uts me nahi dikha rahe hai.Sneha Sachin Thasale / IRCTC Booking Complaint / August 23, 2019 / Mumbai / MaharashtraAccount se paise cut huye but uts me nahi dikha rahe hai.bank me se paise cut huaa
-
Refund amount BHIM App Online Complaint Customer CareChandan singh / IRCTC Booking Complaint / August 21, 2019 / Mumbai / MaharashtraI booked ticket via irctc by bhim app ,date of 12/08/2019 but ticket not book.and debited my amount from my sbi account.so please request to you transfer my refund amount.
-
Refund money am use debit card for booking to ticket my pnr no. 8113526260kumar / IRCTC Booking Complaint / December 26, 2018 / Thane / Maharashtradear sir my transaction date 19-12-2018 i am use debit card for booking to ticket my pnr no. 8113526260 sir please refund my money thanks & regards kumar palace mumbai date 26-12-2018
-
Goibibo site complain - Does not allow me to cancel my train bookingGirish Palekar / IRCTC Booking Complaint / September 20, 2018 / Pune / MaharashtraI have booked my train ticket for Karwar to Pune journey dated 23 October 2018. Goibibo site does not allow me to cancel the booking. Please cancel the booking and refund me the money.
Service issue | Complaint | Query | Feedback | Suggestion | Reply