Complaint false commitment, HAVE SENT REQUEST FROM MY AIRTEL PHONE FOR PORTING
Complain ID : JGJN024237 33
Internet Complaint
Complaint Date : November 10, 2016
- State : Maharashtra
- City : Mumbai
- Address: Plot No 79/A 22,Shree CHS,Gorai 1,Borivali West
DEAR SIR,
ON 18 OCT 2016 I HAVE SENT REQUEST FROM MY AIRTEL PHONE FOR PORTING MY MOBILE NO.AFTER FEW TIME I HAVE RECEIVED CALL FROM AIRTEL FOR WHY YOU PORTING NUMBER,I GIVEN DETAILS WHY I AM PORTING MY NUMBER.THEY GIVEN ME NEW REVISED OFFER WHERE THEY SAID YOUR AIRTEL TO AIRTEL CALL RATES WILL 10 PAISE/MIN AND OTHER 30 PAISE/MIN,AND FOR INTERNET USAGE FOR THIS MONTH YOU WILL GET 1 GB FREE AND NEXT AMOUNT FOR 1 GB WILL BE RS 148 FOR 6 MONTH.
I APPRECIATE THAT SAME DAY I HAVE GOT REDUCES CALL RATES AND WITHIN 2 DAYS I HAVE RECEIVED 1GB INTERNET DATA ALSO.
BUT WHEN I CLOSED TO FINISHED MY INTERNET DATA, I VISIT TO SHOP ON 8 NOV 2016 FOR INTERNET DATA THEY SAID NOT AVAILABLE SUCH 1 GB DATA AT RS 148 PLAN OR SCHEME.I IMMEDIATELY CALL CUSTOMER CARE FOR DETAILS,THEY SAID HERE NOT SHOWING SUCH DETAILS OF DATA PACK OF RS 148/1 GB AND NOT REQUEST ALSO BY 18 0CT.I ASK TO CHECK COMMUNICATION WHICH HAD BETWEEN ME AND THAT PERSON BY 18 OCT 2016.THEY SAID WILL CHECK AND CALL BACK YOU.TIL YESTERDAY I HAVE NOT RECEIVED ANY CALL SO TODAY EVENING I CALLED AGAIN BUT SAME THING THEY SAYING.
I WANT JUSTICE FOR TRUE COMMUNICATION WHICH I HAD WITH AIRTEL PERSON BY 18 OCT 2016.I HAVE MESSAGE ALSO WHERE THEY SENT THAT YOUR REQUEST HAS BEEN ACCEPT.PLEASE FIND SNAP.
THANK YOU,
HARESH JAGTAP
9773857851
ON 18 OCT 2016 I HAVE SENT REQUEST FROM MY AIRTEL PHONE FOR PORTING MY MOBILE NO.AFTER FEW TIME I HAVE RECEIVED CALL FROM AIRTEL FOR WHY YOU PORTING NUMBER,I GIVEN DETAILS WHY I AM PORTING MY NUMBER.THEY GIVEN ME NEW REVISED OFFER WHERE THEY SAID YOUR AIRTEL TO AIRTEL CALL RATES WILL 10 PAISE/MIN AND OTHER 30 PAISE/MIN,AND FOR INTERNET USAGE FOR THIS MONTH YOU WILL GET 1 GB FREE AND NEXT AMOUNT FOR 1 GB WILL BE RS 148 FOR 6 MONTH.
I APPRECIATE THAT SAME DAY I HAVE GOT REDUCES CALL RATES AND WITHIN 2 DAYS I HAVE RECEIVED 1GB INTERNET DATA ALSO.
BUT WHEN I CLOSED TO FINISHED MY INTERNET DATA, I VISIT TO SHOP ON 8 NOV 2016 FOR INTERNET DATA THEY SAID NOT AVAILABLE SUCH 1 GB DATA AT RS 148 PLAN OR SCHEME.I IMMEDIATELY CALL CUSTOMER CARE FOR DETAILS,THEY SAID HERE NOT SHOWING SUCH DETAILS OF DATA PACK OF RS 148/1 GB AND NOT REQUEST ALSO BY 18 0CT.I ASK TO CHECK COMMUNICATION WHICH HAD BETWEEN ME AND THAT PERSON BY 18 OCT 2016.THEY SAID WILL CHECK AND CALL BACK YOU.TIL YESTERDAY I HAVE NOT RECEIVED ANY CALL SO TODAY EVENING I CALLED AGAIN BUT SAME THING THEY SAYING.
I WANT JUSTICE FOR TRUE COMMUNICATION WHICH I HAD WITH AIRTEL PERSON BY 18 OCT 2016.I HAVE MESSAGE ALSO WHERE THEY SENT THAT YOUR REQUEST HAS BEEN ACCEPT.PLEASE FIND SNAP.
THANK YOU,
HARESH JAGTAP
9773857851
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