Surrender amount not paid, avoiding since last 1 and 1/2 months

Complain ID : JGJN047212   38  

Insurance Complaint  Complaint Date : August 13, 2020
  • State :  Maharashtra
  • City :  Pune
  • Address: Flat No. 101, Sai-Tryambak Park, Sairaj Colony, Bijalinagar, Chinchwad, Pune 33
Hello Team,
Due to Covid 19 pandemic I lost my job and I'm unable to pay the upcoming premiums of my policy. Hence to strive in this situation I have decided to surrender my HDFC life insurance policy. I agreed for the amount which they have shown me on surrender and completed all of the formalities/procedures for surrender.
But HDFC life team continuously playing with me and unnecessary avoiding my application. They even not replying my mails properly or asking for the documents repeatedly which I have already submitted previously. Now it's been almost 1 1/2 months completed I have filed for surrender but they are just playing with my condition and not even answering my calls.
Requesting you, please help me.
Complaint Against / To: HDFC Life Insurance

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