Given wrong ionformation to the customer and taking money from them
Complain ID : JGJN037452 21
- State : Delhi
- City : North Delhi
- Address: Block N, House Number - 57, Ground Floor
Company Address : Max Life Insurance Company Ltd., 11th Floor, DLF Square Building , Jacaranda Marg , DLF City Phase II, Gurugram ( Haryana ) - 122002
I purchased this policy from Dinesh Chauhan in the month of Jan and while purchasing the policy I have cleared everything with him and his supervisor Sushil kumar.
First of all I am unable to understand who are you, to code that my financial condition is not good. My financial condition is none of your business. You want the premium amount which I have already paid it in advance for the whole year. It proves that my financial condition is good.
Now on which basis you guys have done my medical if my financial condition is not good and you guys have taken the blood sample twice. Are you guys not aware about the female harassment policy or law, designed by the govt.
1) I received a call from Rajeev from 9873084010 ( Ex Employee ) who has left the Max life company last year and he was a part of Sushil's team and a friend of dinesh. He called me up and also called on my son's number and asked him why you are giving call to dinesh. If dinesh has done something wrong you can informed the company not to the individual and he also said without the supervisor permission dinesh cannot process the file for medical. He threatened us regarding our existing policies with you. He shared that Sushil is hiding the information from you or saving himself with this blunder, prior to this he had already given the exception to lots of the policy holder. The ITR requirement is the internal policy and not guided by the IRDA. He was trying to save dinesh and Rajeev has all my personal information and he also offered me the TATA AIG insurance which can save my 10000 rupees from the given premium amount to your company.
2) Who has given my personal details to Rajeev also my number. As per the law your cannot disclose the customer information to the third party and He has shared lots of other information regarding the Max life term plan which he was not supposed to be disclosed it to me or my son.
3) Also he said to me that from his internal sources I have informed my friend who works in online team that not to process the on going policy by the name of Raj Arora and ----------, ------------------. This process will save Dinesh but unfortunately he was not aware about that I was recording his voice.
4) Don't harassed me anymore you already violated the law by harassing the women and disclosing my personal information to the third party.
5) I have given all the required documents to Dinesh on time and whether he had shared with me the correct information or the wrong information regarding the term life plan. Its none of my business. Your team member is giving the wrong information its your issue.
I am not saying anything more about it but you guys should understand that few of my friends has purchased the policy from dinesh and every one has followed the same procedure which I have followed. I am not able to understand that how their polices got approval . I am sure that Sushil and Dinesh has done something wrong with that policies.
Please give approval to my policy and track who has given my information to Rajeev if something happened with my account or card I will sue you.
Thanks
Raj Arora
Related complaints
-
Rejection of mobile liquid damage claim - One assist consumer solutions pvt ltdDINESH KUMAR AGGARWAL / Insurance Complaint / September 14, 2018 / East Delhi / DelhiPathetic style of claim handling at One assist I, Dinesh Kumar Aggarwal One assist Mem ID. 1001136332, lodged claim of My MI mobile non functioning on 27th Aug18 (after getting it verified by MI authorised service centre under warranty, and they conf...
-
Vipul Medcorp TPA Pvt Ltd issue Deniel of CashlessAdeshwar Prasad Jain / Insurance Complaint / August 2, 2018 / North West Delhi / DelhiI was bleeding through stool continuously since 30/07/2018. I am 81 year old senior citizen shocked to seen the continuous blood and black stool four to five time on the same day. When I consult Dr Jaskaran at Fortis Hospital, upon review of ongoing ...
-
Deniel of Cashless complaint against Vipul Medcorp TPA Pvt LtdAdeshwar Prasad Jain / Insurance Complaint / August 2, 2018 / North West Delhi / DelhiI was bleeding through stool continuously since 30/07/2018. I am 81 year old senior citizen shocked to seen the continuous blood and black stool four to five time on the same day. When I consult Dr Jaskaran at Fortis Hospital, upon review of ongoing ...
-
Refund of Premium Due to policy proposal cancellation - Life Insurance Corporation of Indiaimyogesh1@gmail.com / Insurance Complaint / July 22, 2018 / East Delhi / DelhiHello- I wanted to request your help for the return of premium which was paid on the below policy. This life insurance policy was rejected by LIC on Medical grounds. Name Yogesh Bhardwaj BOC # 11032 Proposal # 13763 Proposal Date 31 Jan 2012 Amount I...
-
LIC miss-use of documents, started LIC Policy in Year 2016 Policy No 118169899 from LIC Agent GopalPraveen Kumar / Insurance Complaint / June 18, 2018 / New Delhi / DelhiI am Praveen Kumar started LIC Policy in Year 2016 Policy No 118169899 from LIC Agent Gopal Sharma Agency Code No. 93471124 Mobile No. 9540081775. The LIC Agent - Gopal Sharma collected a multipurpose form and cancelled cheque on 16 June 2018 for the...
-
FAKE COMMITMENT AND FRAUD, METIS MARKETING SERVICES PRIVATE LIMITEDSumit Kumar Gogawat / Insurance Complaint / May 15, 2018 / North West Delhi / DelhiI was purchase policy from Metis Marketing Services Private limited they sold me policy with fake commitment as follows: 1. Mediclaim include in policy 2. 100% withdraw after 3rd year premium payment (as policy term describe only for 3 years) 3. 40% ...
Service issue | Complaint | Query | Feedback | Suggestion | Reply