Bangalore international arrivals immigration

Complain ID : JGJN063608   29  

Immigration Complaint  Complaint Date : July 24, 2023

I am an overseas citizen of India. I lived and travelled all over the world, I am a respected Engineer and abide by the laws. I have never been treated this humiliatingly ever before and having this experience in my own country is heartbreaking especially in front of my 9 year old son. I am hoping that you do justice to me.

I arrived at Bengaluru airport as shown below around 4 am this morning.

Bahrain
Bahrain
Bangalore
India
08:25 PM
03:55 AM
Jul 22, 2023
GF282
Gulf Air

1. My son and I went to the foreign passport immigration desk after having filled in the immigration form. The dark skinned female officer with a very unpleasant look on her face, and gold rimmed glasses, started speaking to me in a very insulting and disrespecting manner from the get go. She didn't like the way I filled in the form, and started insulting me by showing other people's forms and how better they were. She said she couldn't help me and asked me to re-do the form.
2. I went to a different desk, where the officer was fine until this first lady went and told them that I didn't do the form properly. This 2nd lady started shouting and asking me why I didn't do the form again. This 2nd lady also started behaving in a disrespectful manner. Even after I corrected the address as they asked me to do. She was wearing a black bindi.
3. I went to the guy in charge and told him that I wanted to file a complaint, he didn't give me the feedback form, he was hiding his badge and when I asked for his name he immediately threatened to remove me from the area and humiliated me by shouting at me calling me obnoxious. I didn't know that asking names is a crime! Later I realised that the whole time he had no intention to take my feedback, he just wanted to get rid of me and protect his details from me.

All 3 officers were rude, disrespectful and caused extreme anxiety and humiliation to me and my son. Even if they were trying to do their job and the form is an important document the way they treated me was completely unacceptable and made me lose faith in common decency and respect that we all human beings should possess. They treated me like a criminal and I am kicking myself that I left the terminal quietly, but I didn't want to scare my son further by fighting back. I did nothing wrong, I didn't give any wrong information, the form wasn't detailed enough, that's the only mistake I made and I didn't deserve their extremely unfair treatment

There was no way for me to find out their names but I am hoping that you can identify these people and take appropriate action so they won't do this again to others.
Please do not refer me to airsewa, I already did that but the website is down, I tried all morning without sleep, but I didn't get any confirmation email.

I am hoping for your action in this matter
Complaint Against / To: International arrivals immigration officers at Bangalore Airport

Reply Now Contact Share

Related complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    Faridabad jal nigam

    Ashwani

    May 11, 2024

    Please maintain time table

    KUMAR SHUBHAM

    May 11, 2024

    Pls sir help me

    Shubham kumar

    May 10, 2024

    Hr Anita sharma and hr abhilash pandey And hr soniya Sharma and hr Aditya Sharma... Ye sab fraud h in logo ka mai number v mention kr rha hu 8058868144(Hr Aditya sharma) 7297035660( Hr Anita sharma) 8529172841(Hr soniya Sharma) 7726917558( airport ca...

    Shubham kumar

    May 10, 2024

    Dear Partner/Associate, We are accredited mandate to a renowned provider for bank instruments; BGs | SBLCs | LCs | DLCs ET AL for lease and sale, Issuance by HSBC Bank Oman, Barclays Bank London , Deutsche Bank, BNP Paribas, & AAA Rated Banks in ...

    Chayan Savangsri

    May 10, 2024

    2nd choach from BB end 50% fans are not working... Date:- 09/05/2024 Time :- 13:48 from Khopoli Stn Train no.:- 95008-C

    Rohan Shedge

    May 9, 2024

    i purchased item from Fatma merchant Mumbai and gpayed. now more than 2 months she is not giving tracking details how can i file a case againt her?

    Fathima Shazna

    May 8, 2024

    This game is froud and Only computer rises only lose of money and life and recharge and withdraw all most froud not refund this game plz uninstall this game Ye game sirf logo ko lut ne ke liye banaya gaya he or isme logo hamesh nukshan hi karte he is...

    Teen patti gold

    May 7, 2024

    Driver talk to phone during driving in midnight driving with one hand on jamnagar baroda route

    Rajesh Singh

    May 7, 2024

    सर, मी 2011 मध्ये आपल्या विद्यापीठात बीए तृतीय वर्ष याची परीक्षा नांदेड येथे दिली होती. पण त्या परीक्षेत मी लेखी परीक्षेमध्ये पास असून मला प्रात्यक्षिक परीक्षेत नापास करण्यात आले होते . परंतु माझ्या काही शारीरिक कारणास्तव मी पुन्हा परीक्षा देऊ शकलो न...

    Dnyanoba more

    May 4, 2024