Duplicate copy of Blue book, consumer number is 3115 Bharat gas

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Jago Grahak Jago Complain ID : JGJN026177   291   Complaint's Reply

Gas Agency Complaint  Complaint Date : February 16, 2017

Complaint Against / To : Distributer

my Mother's consumer number is 3115 Bharat gas and Petrolium.Registerd mobile number is 9425842232.my mother lost blue book of gas connection.I request to dealer for duplicate copy of blue book with required documents such as affidavitand UID.but dealear asks me Rs 500 rupee for duplicat copy of blue book.From October 2016 I am unable to rifill gas bottel,my mother who is 75 years old living single in rural areas.How can she prepare meal in dung and wood.plz help me.
My contact number is 9893812735

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    Hello sir , we are extremely sorry for the inconvenience caused to you. We have forwarded your complaint to our Customer Care Team and we assure you that you will be contacted shortly. You can log in all future queries/complaints at http://bit.ly/1SxcTdm or call Bharat Petroleum Smartline (1800 22 4344) for immediate support. SmartLine (1800 22 4344) is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.

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