Poor quality furniture, I purchased a sofa set( Gioteak) through Flipcart.
Complain ID : JGJN033048 29
Furniture Complaint
Complaint Date : August 4, 2018
I purchased a sofa set( Gioteak) through Flipcart. My order No is OD 212414762871651000 dated 26 May 2018. Flipcart informed me that the sofa set would be delivered on 9th July 2018. But it was delivered early, on 26th June itself. On opening one piece, I found, the sofa was without bushes. Added that more importantly the fabric was poor, the workmanship was extremely poor, the finish was crudest. I was utterly disappointed with the product. I contacted Customer care of Flipcart and wanted to return the product. They initially said it is difficult , but then accepted. But after a week or so a person from Flipcart informed over phone that I cannot return the product if the issue was quality. He said quality of the product was not the concern of Flipcart and they rejected my return requests. The product is too crude and not worth even half the money I paid( 29,000). I tweeted about the issue. Then Flipcart contacted me and again told that they cannot take back on quality issue. So now I am left with a very poor quality product. I want the Flipcart to accept return of the product and return my money. MOST IMPORTANTLY, THE ISSUE CAUSED IMMENSE MENTAL AGONY TO ME SINCE I SPENT Rs.29000 of my pension money on a useless product. Kindly help.
Related complaints
-
Complaint RoyalOak furniture for Defective King-Size Bed receivedRonald / Furniture Complaint / January 14, 2018 / Bangalore / KarnatakaWe ordered a King-Size bed from RoyalOak Banaswadi branch on 17th Dec. The bed was delivered on 21st n installed on 23rd Dec. Later, we realised that the bed was an old defective piece. So sent multiple emails, called numerous times n visited the sto... -
Royal Oak has given defective product to their clientsAnamika / Furniture Complaint / December 13, 2017 / Bangalore / KarnatakaRoyal Oak provides defective products to their clients and when clients call on customer care they keep their call waiting for more than half an hour and nobody replies. Also sent so many mails for replacement but no revert received. Royal Oak are ch...
-
Complain Zansaar.com order id: 161671685200 - refund not received and no responseSimon Davis / Furniture Complaint / September 26, 2017 / Bangalore / KarnatakaI had ordered a wardrobe for 5775 INR on 1st Jun 2017 and after few days they had called telling they cannot deliver the product since the price mentioned in their website was incorrectly showing and its much costlier. So I asked to cancel the order ...
-
Defective and very poor quality product - need to be repaired immediately or need refund of moneyPartha / Furniture Complaint / July 26, 2017 / Bangalore / KarnatakaDear Team, It's regarding my below complain (Reference no: 42762383) raised with help@snapdeal.com on 2/7/2017. Order ID: 17379493525, Dolphin Solitaire Fabric 3+2 Seater Sofa Set- Brown & Grey A very very worst product. I didn't expect snapdeal ...
-
Fabfurnish delivered in more than 40 days and that too in damaged conditionAtul / Furniture Complaint / February 23, 2017 / Bangalore / KarnatakaI bought crockery unit on 11th dec , they delivered in more than 40 days and that too in damaged condition and now after following up with them(calling myself daily) for the last 13 days ,still it has not got serviced and all their promises are false...
-
Bhartitelecom no response, now mobile number off and not saying anythingsabiha / Furniture Complaint / August 11, 2016 / Gulbarga / KarnatakaBhartitelecom 3G tower we are given the amount 150000/- rupees for installation fees that company said .. through the bank we send him now mobile number off and not saying anything please help us ..
Service issue | Complaint | Query | Feedback | Suggestion | Reply