Godrej interio poor quality product and cheating with customer on the name of brand, unprofessional
Complain ID : JGJN031893 159 Complaint's Reply
- State : Maharashtra
- City : Pune
- Address: Shop No. 7-11, Ground Floor, Shrishti Centre, Nagar Rd, Sankalp Nagri, Ramwadi, 411014
Invoice date 27-03-2016
Vida 3st in syn leather and Vida 2st in syn leather total cost 44522
#2 Invoice no. 56i/25004928
Invoice date – 27-03-2016
Fubedm1qbsqdr702 squadro m1 queen bed 45073
We had purchased a Godrej interio Vida Sofa, Squadro Queen Bed and few more items with approximately 1.80 lac. We go with brand because of trust, quality, service and we are ready to compromise with price due to these factor.
After 2 years all products STUFF STARTED SPOILING, due to I called to customer care, they have sent one person after seeing my product he suggested 2 OPTIONS
1. He said we will change the stuff and will charge 3500/- BUT NO GURENTEE and this service has provided by GODREJ
2. I will repair the same with cost 7000 to 8000/- with GURENTEE, BUT THIS SERVICE IS NOT PROVIDED BY GODREJ.
I WAS SOCKED, I AM NOT GETTING IS THIS GODREJ PERSON OR LOCAL VENDOR?
NOT EXPETED BY GODREJ, THEY ARE CHEATING WITH CUSTOMER TAKING HIGH AMOUNT WHEN WE PURCHASE THE PRODUCT and NO MAINTENCE JUST SENDING THE LOCAL VENDOR.
Just at edge of warranty period the bed's cover started peeling off. It was then realized that the product was actually a paper lamination.
Paying 10% of the price of a generic BED and SOFA just within 2 years we need to pay another 8000, we feel duped by godrej interio under the shelter of superior brand name.
We are requesting for help and remedy for this kind of frauds at store lying and misguiding about the products(as we are no experts we trusted the brand)
Which is totally unexpected from your brand
This is totally dis-pointing from such big brand...
SOFA is of very low quality and the cost is 45, 000/- Better go with local vendor not WITH GODREJ INTERIO
Please help me in resolving my issue with the sofa maker and make it legal not to use these kind of cheap leather to fool people The local representative are giving fake commitments only.
We are paying high amount and if product is getting damage after 1 or 2 years, then please take an action against GODREJ INTERIO.
Please find the attached image, due to poor quality of sofa stuff, it getting damage where ever the stitching is there, even they will repair the other 2 seater sofa will get damage and then again. I want the proper solution and take action against GODREJ INTERIO.
IS GODREJ INTERIO SELLING DEFECTING ITEMS ON THE NAME OF BRAND.
IF THIS ISSUE WILLNOT RESOLVED ASAP THEN I WILL TAKE MORE ACTION AGAINST GODREJ INTERIO
Thanks
Ashish
7768076868
Related complaints
-
Taken 30k advance for dinning table. Not delivered on time. Delivered damage piece after 25 days.Mamta / Furniture Complaint / April 21, 2024 / / TelanganaDelivered completely different sets of dining table. No GST bill. Fraud mail id and contact no. Taken advance of 30 thousands. Said to deliver by 8 days. Failed to deliver on time. Not lifting call. With great difficulty approached owner. He delivery...
-
I want my money back from a shop of door.Shabana Parveen / Furniture Complaint / June 15, 2023 / Nanded-Waghala / MaharashtraI have given advance amount 10000/- for making doors. When I went to take my door, the doors were damaged and I asked for my advance money back. In May I lodged a police complain against him, and I got 8000/- back still 2000/- remaining. Popular door...
-
Refund not issuedPriyanka / Furniture Complaint / June 6, 2023 / Bangalore / KarnatakaI rented a chair and obviously after sitting for atleast 5 minutes only you can understand the quality. I didnt like the product so within 5 minutes i tried raising request through app but couldnt got successful, hence, within an hour i dropped an em...
-
damage furniture from royal oak and now not replyingPRASHANT GUPTA / Furniture Complaint / June 1, 2023 / Bangalore / KarnatakaIts been more then 4months and more than 40 plus complaints mails ,I don't see anything from Royaloak ,other than this "will revert back". Royaloak furniture manufacturer is worst and never replies . after multiple complaint and phone call ,whatsapp ...
-
Royaloak furniture cheated me. Just like froudPraveen Gautam / Furniture Complaint / May 8, 2023 / Ghaziabad / Uttar PradeshPayment done by via credit card on 5 th of April. And today is 8 th of May …. But delivery still pending…. Tried so many times but no response from Royaloak furniture. I think I am victim of froud. So plz help me
-
Sofa cum bed neither delivered nor refundedKshitiz Agrawal / Furniture Complaint / May 2, 2023 / Bangalore / KarnatakaI ordered sofa cum bed from Amber Home Decor situated on Sarjapur main road on 15th April. On the date of order they promised to deliver by 30th April and took 16000 as advance whereas the total price was 36000. Now it's over the due date but they ha...
Invoice no. 56I/24086693 Invoice date 27-03-2016 Vida 3st in syn leather and Vida 2st in syn leather total cost 44522 #2 Invoice no. 56i/25004928 Invoice date – 27-03-2016 Fubedm1qbsqdr702 squadro m1 by Godrej Interio:
(5 of 5)
Hi Ashish,
We regret the inconvenience caused. We have made note of your contact details. Our team will get back to assist you soon.
Regards,
Godrej Interio Customer Care
Service issue | Complaint | Query | Feedback | Suggestion | Reply