Unable to view most channels & unecessary censoring, CEO of DTH
Complain ID : JGJN037402 32 Complaint's Reply
- State : Tripura
- City : Udaipur-Tripura
- Address: 17 SS17/2, Subang Jaya
I am one of your most frustrated customers for Video Con service.
Imagine how frustrating it is to see interruption to the service for these past few days,can Videocon reimburse or refund whatever amount that paid for to subscribe for the package or service.
I have sufficient balance in the account & getting the error message E16-4.
I really want this to be fixed as soonest as possible before I completely disconnect this service & look for a different or better service provider.
I will also pass a word of mouth to my friends to never subscribe for Videocon if this kind of "crap"service you provide.
Regards,
Paul Rekhraj
To whom it may concern,
I am one of your most frustrated customers for Video Con service.
Imagine how frustrating it is to see interruption to the service for these past few days,can Videocon reimburse or refund whatever amount that paid for to subscribe for the package or service.
I have sufficient balance in the account & getting the error messages as per screenshots attached.
I really want this to be fixed as soonest as possible before I completely disconnect this service & look for a different or better service provider.
I will also pass a word of mouth to my friends to never subscribe for Videocon if this kind of "crap"service you provide.
Regards,
Paul Rekhraj
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by team d2h:
(5 of 5)
Dear Rekhraj,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
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