Services not available as per request of consumer
Complain ID : JGJN037936 39 Complaint's Reply
DTH TV Complaint
Complaint Date : March 15, 2019
- State : Uttar Pradesh
- City : Greater Noida
- Address: Palm Olympia, Flat No T6/61
Sir
I requested to the customercare of videocon several times whom I have already paid subscription amount of
Rs.1000/- about a month ago and since then I am not able to select "Mera
wala Pack" using their website and finally I had sent list of channels that
i wanted to subscribe but I have lost all my interests due to lack luster
support inspite of number of written requests and umpteen numbers of calls.
Please help me get my refund with interests from videocon d2h and blackllist them in the market as they have been cheatin like this many consumers like me since last one & half month.
I had paid them Rs.1000/- online from my saving bank account on 17/02/2019 in my customer ID no.212617928.
Last time as provided in the TRAI guideline I complained this matter to the designated nodal Officer on their mail id but my mail bounced.
I requested to the customercare of videocon several times whom I have already paid subscription amount of
Rs.1000/- about a month ago and since then I am not able to select "Mera
wala Pack" using their website and finally I had sent list of channels that
i wanted to subscribe but I have lost all my interests due to lack luster
support inspite of number of written requests and umpteen numbers of calls.
Please help me get my refund with interests from videocon d2h and blackllist them in the market as they have been cheatin like this many consumers like me since last one & half month.
I had paid them Rs.1000/- online from my saving bank account on 17/02/2019 in my customer ID no.212617928.
Last time as provided in the TRAI guideline I complained this matter to the designated nodal Officer on their mail id but my mail bounced.
Related complaints
-
Extra charges taken by cable operator named ASAD cable operator.Mohd TAHIR / DTH TV Complaint / March 2, 2019 / Amroha / Uttar PradeshExtra charges taken by cable operator named ASAD cable operator. They r charging 155 minimum & all others too -
Poor service and misbehave over phone - Fastway media cable network pvt ltdGaurav Varshney / DTH TV Complaint / February 22, 2019 / Aligarh / Uttar PradeshHi , This is against Fastway media cable network Pvt ltd. , we want to see Z family pack and the amount was giving to them but they are not providing this pack. Second is they are taking monthly 300 rs and they are not giving any gst bill while they ...
-
Videocon d2h - Star bharat is not available on our id please do somethingNirvikalp Goswami / DTH TV Complaint / February 12, 2019 / Aligarh / Uttar PradeshDear Sir , Star bharat is not available on our id please do something my costumer id is 53226823 i am requesting you. Thank You
-
No Services Videocon DTH , Highly dissatisfied from your servicesKamal Pandey / DTH TV Complaint / February 12, 2019 / Lucknow / Uttar PradeshDear concerned, Highly dissatisfied from your services !! Following concerns needs your attention-: 1) since 6th jan'19 iam not able to view most of channels viz.. Zee News, Zee Cinema, Star Gold and most of channels. 2) No any Information ever circu...
-
Forfeit the money videocon D2H, completely pathetic and poor service of videconRajesh Mishra / DTH TV Complaint / February 10, 2019 / Ghaziabad / Uttar PradeshI recharged my videocon with rs. Of 400. In the begninng it was working fine I was able to watch all the channels as per my recharge but after 8-9 days it started to give me the error and I was trying to reach customer care via phone since 7-8 days b...
-
Big TV Not Installed, I had booked Big TV new connection 04 Apr 18 by paying on line paymentSatish Kumar Roy / DTH TV Complaint / August 8, 2018 / Ghaziabad / Uttar PradeshDear Team, I had booked Big TV new connection 04 Apr 18 by paying on line payment of Rs. 499 and supposed to install within 45 days. I have called to customer care at least 10 times and every time they make fake statement that it will be installed wi...
by team d2h:
(5 of 5)
Dear Mr Tiwari,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
Service issue | Complaint | Query | Feedback | Suggestion | Reply