PAYMENT NOT FORWARED TO VIDEOCON D2D ID 189391699

Complain ID : JGJN040526   42   Complaint's Reply

DTH TV Complaint  Complaint Date : August 16, 2019
PLEASE FORWARD MY AMOUNT OF RS 3422.10/- VIDOOCON D2H ID 189391699. I HAVE RECHARGE AT 5 AUG 2019 THROUGH NET BANKING VIA VIDEOCON D2H WEBSITE .SO PLEASE LOOK INTO THE MATTER AND FORWARD MY AMOUNT TO VODEOCIN D2H FASTLY
MY REF NO. 05/08/2019

IB SHP/59408840//PayTM One/1893916991564989911 3,422.10

THANKING YOU
Complaint Against / To: REF NO. 05/08/2019 IB SHP/59408840//PayTM One/1893916991564989911 RS.3,422.10

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    Team d2h

    PAYMENT NOT FORWARED TO VIDEOCON D2D ID 189391699 by Team d2h:

    (5 of 5)

    Dear Ranjeet,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

    Reply

    Team d2h

    PAYMENT NOT FORWARED TO VIDEOCON D2D ID 189391699 by Team d2h:

    (5 of 5)

    Dear Ranjeet,

    We would like to inform you that kindly write us back at customercare@d2h.com with below-mentioned details so that we can assist you in this regard:-

    (a) Bank name

    (b) Last 4 Digits of the Credit Card number (In case of Credit Card) or Bank Account Number (In case of Debit Card/Net Banking)

    (c) Transaction / Reference ID

    (d) Date and Time of Recharge

    (e) Screenshot of Successful Transaction

    (f) Email related to Successful Transaction (If Available)

    Thanks & regards

    Reply

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