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Jago Grahak Jago Complain ID : JGJN047760   42   Complaint's Reply

DTH TV Complaint  Complaint Date : September 5, 2020
  • State :  Kerala
  • City :  Kannur
  • Address: M M House, Anjarakandy Palayam, Post Mamba

Complaint Against / To : VIDEOCON INDIA LTD

Sir/Madam,
I booked videocon d2h thru online on Tuesday(25-082020) and
paid full amount for the same. But the installation is not done so far.
The installation guy made a call and told me that he didnt get any amount for the installation of D2H dish. I made calls and mails to videocon customercare for resolving the same. But I got the message that only with automatic reply thru email from videocon. Kindly do the needful as soon as possible. The file is enclosed

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Dear Jineesh,

    I would like to inform you that as per service team confirmation installation has been done after technician visit.

    Thanks and Regards

    September 19, 2020

    Dear Jineesh,

    Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

    September 15, 2020 Team D2h