FAILED RECHARGE COMPLAIN AGAINST VIDEOCON D2H
Complain ID : JGJN031411 116 Complaint's Reply
DTH TV Complaint
Complaint Date : April 13, 2018
- State : West Bengal
- City : Kolkata
- Address: 1/273, NAKTALA KOLKATA 700047
Dear Sir/Madam,
I have recharged my d2h account with Rs 400/- on 27th March 2018 via auto pay function of my HDFC Credit Card 9114 but no recharge was effected in my subscriber account(Subscriber id : 22918459. I have already made repeated complaints over the phone and via mail, but till date no resolution has been made. I have also spoken with the Bank authorities regarding the same and they told me that the amount has been correctly debited and transferred to the Videocon D2h account. The nodal officer also did not acknowledge my complaint.
Transaction reference no : TLTP3060339
Transaction Details as per Bank : HDFCR52018032871571389
The screen shot of the transaction from credit card has also been attached.
Please look into the matter
I have recharged my d2h account with Rs 400/- on 27th March 2018 via auto pay function of my HDFC Credit Card 9114 but no recharge was effected in my subscriber account(Subscriber id : 22918459. I have already made repeated complaints over the phone and via mail, but till date no resolution has been made. I have also spoken with the Bank authorities regarding the same and they told me that the amount has been correctly debited and transferred to the Videocon D2h account. The nodal officer also did not acknowledge my complaint.
Transaction reference no : TLTP3060339
Transaction Details as per Bank : HDFCR52018032871571389
The screen shot of the transaction from credit card has also been attached.
Please look into the matter
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FAILED RECHARGE COMPLAIN AGAINST VIDEOCON D2H by Videocon d2h:
(5 of 5)
Dear Customer,
We would like to inform you that account balance and validity of your d2h account has been validated and we have found no error in your d2h account.
We would like to inform you that the recharge has been done by third-party vendor and we have not received any amount for your D2h account 22918459, Hence we would request you to get in touch with your card issuing bank in this regards.
Warm Regards,
Videocon d2h Team
Rchrg of D2h video on unsuccessful by Arunkulal:
(5 of 5)
Amount debited of rupess308 but recharge is uncessfull please refund the amount
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