Customer Harassment by D2H

Complain ID : JGJN043584   33   Complaint's Reply

DTH TV Complaint  Complaint Date : January 28, 2020
  • State :  Maharashtra
  • City :  Thane
  • Address: Datat Nagar Ayre Road Dombivali E 421201
Customer Harassment by D2H D2H Service is failed from 18 Jan to 20 Jan 2020 but service charges amount is deducted from my Account customer id : 237886760 Name : Gautam Balam Negi

I recharged date of 18/01/2020 Rs 100/ & date of 20/01/2020 RS 100/ but balance is Nil today .Kindly do the needfully take action & confine me
Also i Called Customer Care They are disconnected after my Call Every time they cant give me any proper region ....
Complaint Against / To: Gautam Negi customer id : 237886760

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    Team d2h

    by Team d2h:

    (5 of 5)

    Dear Gautam,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

    Reply

    Team d2h

    by Team d2h:

    (5 of 5)

    Dear Gautam,

    We would like to inform you that the current account balance of your d2h account is Rs.49.48 and the next recharge due date is 07-Feb-2020. Moreover, we have sent a technical command for updation of your d2h-My Account.

    Thanks & regards

    Reply

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