Complain against Videocon D2H for Loose quality Set Top Box provided

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Jago Grahak Jago Complain ID : JGJN036575   51  

DTH TV Complaint  Complaint Date : January 6, 2019
  • State :  Maharashtra
  • City :  Nagpur
  • Address: Plot No.79, Telipura Lane Dalal Square Lalganj Itwari Nagpur-440004

Complaint Against / To : Videocon D2H

I have replaced my set top box for card no. 42566560092 dated 20-Oct-2018, company promised me for 3 months free replacement guarantee for the same. The replaced set top was really very bad quality and get restarted within 5 seconds and now not in working condition in just after 2 months from replacement.
Today on 06/01/2019 I have log the complaint for replacement videocon D2H customer care telling me that only box can replaced free of cost but I have to pay Rs. 200 to technician for visiting charge.
This is very unprofessional to forcing money from customer for Poor product provided earlier.
I would to raise legal action against videocon D2H for providing Poor and cheap quality product and asking for money of Rs. 200 as technician charges for replacement the poor product.

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