Activating Topper TV channel without my consent and request.Further deducting money from my bala
Complain ID : JGJN032865 22
I found that balance is not according to my use and it is less. I called to their customer care and wrote the complaint by mail stating that "WHY MY BALANCE IS DEDUCTED".I was informed that on 19.07.2017 you have asked to activate Extra Topper TV channel.
IN FACT I HAVE NEVER ASKED/REQUESTED TO ACTIVATE THIS CHANNEL. IT IS ILLEGALLY ACTIVATED TO CHEAT THAT CUSTOMER LIKE ME.
I WROTE TO REFUND THE AMOUNT TO Videocon d2h but company says you have activated by giving a missed call.
I HAVE NEVER GIVEN ANY MISSED CALL TO THE Videocon d2 h to activate any channel.
May I request you to kindly take up this matter from your end and help me.
PROFESSOR RAKESH MOHAN,
SHILLONG
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