even though full payment is made ISP suspended service
Complain ID : JGJN025616 46 Complaint's Reply
- State : Maharashtra
- City : Thane
- Address: 203 NAV DURGA CHS, RAM MARUTI ROAD
I have purchased plan from mach1 broadband on 19th dec 2016 and made full payment. However, they suspended my internet saying payment is not done.
I have asked them to compensate by extending validity of my plan to 3 days but they are not responding to it.
This is bit unacceptable as I have made full payment in well advance but service gets suspended and now when I ask for extension as much as there was suspension period this guys are not responding.
Can you please look into the matter?
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Have they started your connection? by Omkar:
(5 of 5)
Hi mahesh did they start your connection,what compensation did you get?
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