Complaint regrading Fraud by Bharti Airtel(Noida) in Broadband FTTH Billing/plan
Complain ID : JGJN022970 23
- State : Uttar Pradesh
- City : Noida
- Address: Civitech Sampriti
I have been offered the Rs 1099/ monthly rental plan(without any installation/activation or any other charges) and I have been asked to pay 3 months advance rental(by cheque) by Airtel Noida.
I have snap of my CAF form and plan sheet which clearly explains the information. As per the information shared by Airtel executive I only had to pay service tax for 3 months which should have been as per the rental(Rs 1099) and Rs 3300(which have been paid as approx. Rs 1099 X 3 = Rs 3300 for three months) was supposed to be credited into my account.
Now, what Airtel has done is, they generated the bill of Rs 3761 for the duration of 6 days(and mentioned Rs 3000 as activation charge), which is totally fraud. They have deducted the entire amount which I had paid as 3 months advance rental.
I have been sending mails to them and calling customer care numbers(escalations team etc) for more than a month, but they have not resolved it yet. The second bill has come and to my surprise they have even changed my plan from Rs 1099 to Rs 1199.
I want to file a case in consumer court as this has caused great harassment and mental stress to me on day to day basis. Every single time I approach them or they call me, they ask the entire details once again
- they ask me to mail every item,
- they ask me the name of the airtel executive and his mobile number
- they ask me to wait for 24/48 hours
But, at the end nothing happens as it doesn't get resolved. I have called them more than 10 times(few of the calls has been recorded by me as well) and mailed them multiple times as well with all the documents.
Regards,
Kishor
9717333031
Related complaints
-
Very very poor BSNL broadband connection and broadband customer service by BSNL!!!Satish Chandra Verma / Delivery Complaint / August 9, 2016 / Lucknow / Uttar PradeshMy bsnl broadband is not working as it should from atleast last two weeks. I registered a complaint on 2 Aug 2016 but no action had been taken till now(9 Aug 2016). I am from Lucknow, Uttar Pradesh and many other users of Bsnl are also not satisfied ...
-
Airtel broadband issue for facing wrong data deduction in my account.Dhirendra Jaiswal / Delivery Complaint / July 7, 2016 / Ghaziabad / Uttar PradeshI have a broadband connection 01204338326_dsl. I am facing wrong data deduction in my account. When I complained there is no hearing for the same. They always do false commitment and problem still exists. They are neither restoring all previous plan ...
-
Reliance Broadband- Non delivery, payment done, No responseDinesh Rawat / Delivery Complaint / June 13, 2016 / Lucknow / Uttar PradeshI’m Dinesh, as per my online request I opt for a reliance broadband connection. On 11th April 2016. I met two guys Mr. Noman Ali and Mr. Mohammad Shabban/Momin regarding same. They told me about plan and I gave them Rs. 2000 for new connection, I’ve ...
-
Not refunding my money on termination of services.Usha Kumari Singh / Delivery Complaint / May 5, 2016 / Ghaziabad / Uttar PradeshRespected Sir, I gave a cheque to Worldphone Internet Services Private Limited for a broadband connection, of Rs. 5466 on 16-11-2015 for a new 6+1 i.e. halfyearly plan. I used this service till 10 march,2016. I used for 3 months and 24 days. Remainin...
-
Bill amt. deposited not taken in accountAbir Kumar Ghosh / Delivery Complaint / May 3, 2016 / Kanpur / Uttar PradeshMy Reliance Net Connect No. is 8799279064 I deposited Rs. 740 by cash pyment at Reliance's retail outlet on 09.04.16 at their outlet AIM Communication, 259 Express Road, The Mall, Kanpur Again a bill for Rs.1560 has been generated which includes 740 ...
-
Complain for Poor service offered internet connection from tikona pvt.ltdpratyush tripathi / Delivery Complaint / April 26, 2016 / Varanasi / Uttar Pradeshi have taken an internet connection from tikona pvt.ltd. They are providing the worst connection. My plan is of 4 mbps a month for 30 gb a month and i am paying rs 850 for it. This was the deal for which i have taken their services. Now what i get on...
Service issue | Complaint | Query | Feedback | Suggestion | Reply