Complain for non trasfer to paytm wallet money to my bank account
Complain ID : JGJN032620 87
- State : Uttar Pradesh
- City : Hapur
- Address: Vandna Matching Centre Kirshna Gali Hapur
1. I received money from a Customer named Vaibhav through scaning of QR Code amounting Rs.4750.00 on dated 11.06.2018 at 06:03:27 PM
2. The said money could not be transfer to my registered SBI bank account due to closure of my said SBI Bank account.
3. After that I have been registered my new bank account
BANK NAME :- UNION BANK OF INDIA
A/c No. 306202010041976
IFSC Code:- UBIN0530620
4. After registration of many new bank account, I called many time to paytm for payment of said amount Rs.4750.00
On dated 29.06.2018 I talked to Mr. Chander Shekher, he assured me that the said amount will be credited to my new bank account till 3.07.2018.
5. I have called many time on paytm merchant customer care i.e.120-33663377 but phone had been disconnected with the massage that THIS M.NO IS INCORRECT"
5. On inquiry of my bank account on dated 04.07.2018 the said money could not be credited and till date I never checked my paytm wallet balance.
6. Due to non corporation from Paytm i have searched on complain number of higher authorities of PAYTM on net i found on website URL https://www.customercareservice.info/2017/01/paytm-customer-complaints-and-reviews.html
Customer Care Supports
3 days ago - Shared publicly
Paytm Customer Care
_ 0763388 9637
Our Customer Care is avialable to help you 24*7.
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3
PayTm Customber Care
3 hours ago - Shared publicly
Paytm Customer Care Tollfree Number
_ 072568 02979
Our Customer Care is avialable to help you 24*7
These are two mobile No. through which these fraud have been committed
7. On the above given no. i called . Other person on call confirmed me that your money has been transfer to my wallet but you can not use use this. to used this amount to have confirm me the OTP send to you. So as i have confirmed the same to him.
8. After that another day was elapsed and my money was not be transferred by paytm to my bank account.
9. After very much try to contact to paytm for the same. paytm replied me that
Hello Himanshu,
This is with reference to your query regarding the unauthorized transaction done on Paytm.
We have checked and found that amount has already been transferred to the bank account. Since the OTP was compromised from user's end and amount has already been consumed, we are unable to recover the amount.
We are providing you with the beneficiary details so that you may coordinate with your nearest investigation department or bank for further assistance on this case.
Account Number 881024866477
IFSC Code DBSS0IN0811
Nick Name yash
Bank Name Development Bank Of Singapore
10. There is a lack of cooperation from Paytm, due to which i became a victim of cyber crime. Therefore you are kindly requested to investigated transaction and made the payment to my wallet
the details are as under:-
paytm_wallet
Transferred to Bank Account
IMPS reference number: 818519951247
Transaction ID 19548186236
2018-07-04 07:26:07 PM
Rs 2,200
paytm_wallet
Transferred to Bank Account
IMPS reference number: 818519943261
Transaction ID 19548017445
2018-07-04 07:15:39 PM
Rs 4,500
paytm_wallet
Transferred to Bank Account
IMPS reference number: 818522078790
Transaction ID 19550708548
2018-07-04 10:05:18 PM
Rs 4,100
paytm_wallet
Transferred to Bank Account
IMPS reference number: 818522111702
Transaction ID 19551239536
2018-07-04 10:57:54 PM
Rs 9,500
paytm_wallet
Transferred to Bank Account
IMPS reference number: 818522112644
Transaction ID 19551247629
2018-07-04 10:58:56 PM
Rs 500
paytm_wallet
Transferred to Bank Account
IMPS reference number: 818722548059
Transaction ID 19579444986
2018-07-06 10:38:34 PM
Rs 3,900
amount have been deducted from my paytm wallet no.
there are such big racket who involve to circulate or collect black money through these fraud and use this money against country.
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