Postage not received
Complain ID : JGJN053567 23
Courier Service Complaint
Complaint Date : July 12, 2021
- State : Madhya Pradesh
- City : Rewa
- Address: SHOP NO F10 FIRST FLOOR RAMA GOVIND PALACE SIRMOUR CHAURAHA, Above SBI ATM, Rewa, 486001
I have been follow - up with the customer care team from last month regarding my postage with Tracking number as mentioned in the subject line.
Dispatch date of the Postage - 5th June 2021.
From last week I have been getting an update that the courier will be delivered with in 2 days. I haven't got any update on the same. I also tried calling the number mentioned for the Rewa Franchise, it is continuously being switched off. On the tracking portal it is showing as delivered. The postage contains some very important documents. Can you please let me know when will be the postage delivered to the assigned address.
The contact number mentioned on the postage was 9993843331. Have requested the customer care team to change the number to 9993843333.
I also raised a complaint on the tracking portal but the ticket was closed with in a couple of minutes. Request you to please look in to the matter as it has been almost more than a month the courier has been dispatched.
Awaiting to hear from you on priority.
Dispatch date of the Postage - 5th June 2021.
From last week I have been getting an update that the courier will be delivered with in 2 days. I haven't got any update on the same. I also tried calling the number mentioned for the Rewa Franchise, it is continuously being switched off. On the tracking portal it is showing as delivered. The postage contains some very important documents. Can you please let me know when will be the postage delivered to the assigned address.
The contact number mentioned on the postage was 9993843331. Have requested the customer care team to change the number to 9993843333.
I also raised a complaint on the tracking portal but the ticket was closed with in a couple of minutes. Request you to please look in to the matter as it has been almost more than a month the courier has been dispatched.
Awaiting to hear from you on priority.
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