Myntra.com complain Used product received - request for refund
Complain ID : JGJN031498 36
Consumer
Complaint Date : April 21, 2018
- State : Jharkhand
- City : Jamshedpur
- Address: 61A RAJENDRA NAGAR SAKCHI
My myntra Order No is 1074964-3473503-9918903 which was placed on Saturday, April 7, 2018 and contained multiple items. One of them was an 'Arrow New York Men White Printed Polo T-shirt'. The parcel was delivered to my office address on April 12, 2018 & I was on outstation official tour that time. When I come back to my office on April 16, 2018 & opened it I observed one t-shirt out of 3 items is perfectly ok in all aspects, one of them having fitting problem and I have raised a return request & the 3rd one is observed too dirty, a lot of mud spots/patches, and the t-shirt looking used one, I was raised a return request immediately. I submitted the return request in the category of defective product received along with the detailed issue. Next day the pickup agent came, being a genuine customer i myself showed him that this is the problem in that t-shirt to which i'm returning this product. He was completely unaware of that. He said that he didn't knew that the return request of the product was for the defective one and he can only take it after he'll receive the approval e-mail from warehouse which he haven't received yet. He asked me to speak the myntra customer care & raised a complaint immediately. I did the same. I spoke to Mr. Abhishek, Ms. Lata in supervisor level, but they all denied accepting the return request. I was requested to show me their quality check reports & the images of the t shirt they captured at the time of dispatch, but they denied showing me the same. And they denied the return request because according to them the product was sent to me after quality check. If that's so then how come i received the defective product? And now they've rejected my request to return my product. I placed the return request for the second time hoping for the different response or better support from them but same response and they rejected my request again. Product tag and packaging is still intact which is required for the return.
I want the product to be returned and my money refunded.
I want the product to be returned and my money refunded.
Related complaints
-
Found Defected Product of Voltas II Window ACPratibha / Consumer / April 19, 2024 /I purchased a window ac of Voltas 1 year ago. We have complained to Voltas and they have repaired the product 2 times but still, we are facing the cooling issue in my product. We have again complained and connected with the service center and escalat... -
Non delivery of Car and mental harassmentschandrakesh singh / Consumer / February 28, 2024 / Lucknow / Uttar PradeshI have booked my Car (Baleno Maruti) for transportation from Mumbai to Lucknow on 18/02/2024 through Global Moving Solution (details enclosed)and it was assured that delivery will be made by 25-02/2024 however same is pending till date. Further at th... -
Cooling problem my productPraval Pratap Singh / Consumer / February 20, 2024 / Etawah / Uttar PradeshMy deep fridge at cooling problem doesn't cooling my chilar
-
Advertisement for selling a land was given on Ananda Bazar Patrika (13 Aug 23) where contact nor wasShibaram Bhattacharjee / Consumer / August 14, 2023 / Kolkata / West BengalAn advertisement for selling a land was booked with Ananda Bazar Patrika (for 13 Aug 23)through their web sight on 10th Aug but when the advertisement was printed on 13th Aug the given mobile no was of printed incorrectly with 9 digit , now ABP is no...
-
Unhygienic practice by shree Sai vada pav storeHarsh Harnawale / Consumer / August 8, 2023 / / MaharashtraI went to have vada pav, this man in the shop gave me vada pav ( no gloves) . I was standing and eating there only later he went inside the shop and pulled his shirt up and was started scratching the part below belly ( stomach). This part was reddish...
-
Bagal me seal building me kaam ho rha seal hone ke baad paise dekar khulwa rahe hainIndian / Consumer / July 12, 2023 / Lucknow / Uttar PradeshMere dukaan ke jaj Bagal mein Ek building seal hai aur vah building seal hone ke bavjud bhi usmein andar kam ho raha hai aur yah log jo kam kar rahe hain vah kah rahe Hain ki Paisa dekar kya nahin ho sakta aur paise Ke dam per pura seal building unsi...
Service issue | Complaint | Query | Feedback | Suggestion | Reply