Consumer forum no response from tikona internet broadband connection

Complain ID : JGJN021763   22   Complaint's Reply

Consumer  Complaint Date : August 10, 2016
  • State :  Madhya Pradesh
  • City :  Indore
  • Address: 101,swastik House,24 Ahilya Mata Colony Inside Rani Sati Gate
after many calls to tikona for removal of broadband nd discontinuation of service their is no response from their side. they always say that they will resolve problem even if you call them for discontinuation of service. even most of the time there is no response of their customer care and we end up calling for hours and still dont get any result

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    Tikona Care

    Re: CONSUMER FORUM NO RESPONSE FROM TIKONA INTERNET BROADBAND CONNECTION by Tikona Care:

    (5 of 5)

    Dear Subscriber,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKAUG11044 to your case.

    Request you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

    Regards,
    Tikona Care

    Reply

    Tikona Care

    RE: CONSUMER FORUM NO RESPONSE FROM TIKONA INTERNET BROADBAND CONNECTION by Tikona Care:

    (5 of 5)

    Dear Subscriber,

    Greetings from Tikona.

    This is a gentle reminder to follow-up on your concern listed on Aug 11, 2016. Request you to share details in order for us to assist/resolve your concern.

    Kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKAUG11044 in the subject line.

    Regards,
    Tikona Care

    Reply

    Tikona Care

    RE: CONSUMER FORUM NO RESPONSE FROM TIKONA INTERNET BROADBAND CONNECTION by Tikona Care:

    (5 of 5)

    Dear Subscriber,
    Greetings from Tikona.

    We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

    Reply

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