Complain against LYF LS5009 Gold wind Heating problem of new mobile handset from Reliance Digital


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Jago Grahak Jago Complaint ID : JGJN020853   42   Complaint's Reply

Consumer Forum Complaint  Complaint date : July 3, 2016

I Purchased a LYF LS5009 Gold wind 6 mobile phone (product serial No.911504257193663) from Reliance Digital at Diamond Plaza, Nager Bazar, Kolkata on 7th June, 2016. After 2nd day from the date of purchase that mobile handset was very hot after use of 5 minutes, then I contact the nearest service center of LYF care and send the handset through Reliance Digital service department. After 3 days they are return my mobile handset but previous problem was still continued. Further I send that mobile handset on 25th June, 2016 at service center, but till date I am not received that handset. I can't understand; what is the problem in new handset? I want to exchange.

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    Reliance Digital July 8, 2016

    Dear Valued Customer,

    We regret the inconvenience caused. Please share your contact details at http://bit.ly/RDCustomerCare for us to assist you.

    At Your Service,
    Reliance Digital