Refund not done yet by hathway internet cheats me

Complain ID : JGJN021232   31   Complaint's Reply

Consumer Court  Complaint Date : July 21, 2016
On 7th of this month i have made 2 payment, in both the cases amount has been taken, and as per confirmation from bank hathway internet has received the same, However, I have request for refund which is pending from 7th of this month and every time when I ask for refund your customer support ask for 15 working days which is 19 normal days, RBI transfer amount within 2 days, but you have policy of holding customers money for as many as days possible.

Ass hole, cheats do not have money to run their company so either they beg for money or hold customer money to interest our of it.

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    Hatway

    hathway internet customer care by Hatway:

    (5 of 5)

    Dear Customer,

    Call us and share your details: 011-61656655, +91-11-66471111, +91-11-26188547

    Hathway Broadband Internet is the first Cable ISP in India

    Address : AB-6, Safdarjung Enclave,Nr.Kamal Cinema,
    New Delhi- 110029,

    Hathway internet team

    Reply

    Debdip

    Refund pending they take 15 working days were as other and RBI says 48 hrs by Debdip:

    (5 of 5)

    Try to understand what customer need before posting copy past reply. i have already called your customer support more then 10 times and every time they promise for call back nothing happens I have also triggered email to your support team almost 20 times but response are non effective and same copy pasted

    Reply

    Hathway Broadband

    REFUND NOT DONE YET BY HATHWAY INTERNET CHEATS ME by Hathway Broadband:

    (5 of 5)

    Dear Sir,

    we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon.

    Reply

    Debdip

    Refund pending by Debdip:

    (5 of 5)

    Debdip
    Account no 1402824.
    I have been wasting for your call from 18th of this month , Every time I call same reply please wait for 254 hrs.

    Reply

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