Online Recharge Issue, I made a online recharge on 20 Feb 2019 of Rs 369 which was shown as successf
Complain ID : JGJN037622 33
Consumer Court
Complaint Date : February 26, 2019
Hi,
I'm Abhishek Kumar. I'm a Tata Sky customer. My Subscriber ID is 1132359017. I made a online recharge on 20 Feb 2019 of Rs 369 which was shown as successful. I've its screenshot also. But I receive information on my TV that my STB will be deactivated on 20 Feb due to nil balance. I was shocked. I call at Tata Sky Customer Care where they assure me that they were doing on this issue and will be resolved till 25 Feb 2019. They also credited some amount into my tata sky account valid for 5 days I.e. till 25 feb 2019.
Yesterday I got a message that my tata sky will be deactivated today. I again called to customer care. They assured again me that the issue will be resolved till 28 feb and till then the my tata sky will not be deactivated.
But today morning the tata sky has been deactivated. And the customer care is committed to resolve the issue till 2 March 2019. What should I do now? Should I keep my TV Off till then even I had paid the full amount. Is there my fault?
My bank has confirmed that there is a successful transaction so they will not refund the amount. I asked Tata Sky to make it active till the issue is being resolve and deduct the amount while it is credited with my earlier recharged amount. They refused for the same also.
Kindly help and suggest.Now I want atleast 6 month advance recharge from Tata sky for being inconvenient even after doing full and on time payment.
I'm Abhishek Kumar. I'm a Tata Sky customer. My Subscriber ID is 1132359017. I made a online recharge on 20 Feb 2019 of Rs 369 which was shown as successful. I've its screenshot also. But I receive information on my TV that my STB will be deactivated on 20 Feb due to nil balance. I was shocked. I call at Tata Sky Customer Care where they assure me that they were doing on this issue and will be resolved till 25 Feb 2019. They also credited some amount into my tata sky account valid for 5 days I.e. till 25 feb 2019.
Yesterday I got a message that my tata sky will be deactivated today. I again called to customer care. They assured again me that the issue will be resolved till 28 feb and till then the my tata sky will not be deactivated.
But today morning the tata sky has been deactivated. And the customer care is committed to resolve the issue till 2 March 2019. What should I do now? Should I keep my TV Off till then even I had paid the full amount. Is there my fault?
My bank has confirmed that there is a successful transaction so they will not refund the amount. I asked Tata Sky to make it active till the issue is being resolve and deduct the amount while it is credited with my earlier recharged amount. They refused for the same also.
Kindly help and suggest.Now I want atleast 6 month advance recharge from Tata sky for being inconvenient even after doing full and on time payment.
Related complaints
-
Apex Service Center - Faulty RO service with fake spare partsShrey Sangal / Consumer Court / February 7, 2019 / Gurgaon / HaryanaI had asked for servicing my RO. The boy(His Number: 9315339715) who came was extremely arrogant and rude. Since my RO was continuously making a long beep sound, I asked him to check, about the issue with RO. He opened and checked my RO. Upon his ins... -
Sir mera Amazon se 7490rs ka refund aana h muje vo log bs date hi de rhe hAmar / Consumer Court / January 2, 2019 / Sonipat / HaryanaSir mera Amazon se 7490rs ka refund aana h muje vo log bs date hi de rhe h aaise kr kr k ek month nikal diya un logo n
-
I have withdraw rs1399 from dream 11 to my state bank account but the withdrawal process has been faSurender Mehta / Consumer Court / December 5, 2018 / Sirsa / HaryanaI have withdraw rs1399 from dream 11 to my state bank account but the withdrawal process has been failed after one day.. and I complain to the dream 11 help disk but they do not reply to my complain AND deduct es 1000 RS from the withdrawal amount an...
-
They are manipulating me not getting my refund back and give a dmaged producctDhirraj yadav / Consumer Court / October 14, 2018 / Gurgaon / HaryanaI have purchased a earphone from Flipkart. They assured that if product is damged i will get my refund back . I have place 3 times refund or return request but they cancelled the request without giving any reason And at thrid request they sadi that p...
-
Not claim settle within a day, My mother is admitted in sarvodaya hospital sector 8 faridabadAshok kumar / Consumer Court / October 13, 2018 / Faridabad / HaryanaDear sir/madam My mother is admitted in sarvodaya hospital sector 8 faridabad since 11.10.2018 for a sevice stomach pain.and hospital discharge summary send to raksha tpa for claim at 4.30 pm on 12.10.2018 but till 10.30 no claim was settle by tpa so...
-
Research fees submitted 70000 paid - Ripples advisory Cumpany indoreAtulsingh rajpoot / Consumer Court / September 4, 2018 / Faridabad / HaryanaI m atul Singh rajpoot i am from Faridabad haryana me calling Khushi ripples advisory executive for trading purpose and I m paid 70000 in ripples advisory Reserch fees and 10000 loss my amount in trading not give good gidenss 1 trading lost my money ...
Service issue | Complaint | Query | Feedback | Suggestion | Reply