Online Recharge Issue, I made a online recharge on 20 Feb 2019 of Rs 369 which was shown as successf

  Refund is not done     Fake call letter will send with the name of Karnataka agro development Corp.plzz refund my amount     Fraud and mental Harassment - Gati packers movers     Reviews, Customer Care Email, Phone, Address of Komparify.com     Complaint about Ncvt mis Exam dene ke bad BHi absent     Latter not reply given, till now he is not reply BIHAR PHARMANCY COUNCIL.     Hero Duet scooter starting problem complaint in customer care number 10390416334     Complaint against wrong charging and harrassment by customer care     Fraud Company taking Money for Jobs - ZI Infotech, NDMC Market, Rajiv Chowk     Fee refund - I joined shri gurukul ias rishikesh on 20 july 2018.  

Jago Grahak Jago Complain ID : JGJN037622   96  

Consumer Court  Complaint Date : February 26, 2019
  • State :  Haryana
  • City :  Gurgaon
  • Address: 21/2, Mauni Wala Kuan Road

Complaint Against / To : Tata Sky

Hi,

I'm Abhishek Kumar. I'm a Tata Sky customer. My Subscriber ID is 1132359017. I made a online recharge on 20 Feb 2019 of Rs 369 which was shown as successful. I've its screenshot also. But I receive information on my TV that my STB will be deactivated on 20 Feb due to nil balance. I was shocked. I call at Tata Sky Customer Care where they assure me that they were doing on this issue and will be resolved till 25 Feb 2019. They also credited some amount into my tata sky account valid for 5 days I.e. till 25 feb 2019.
Yesterday I got a message that my tata sky will be deactivated today. I again called to customer care. They assured again me that the issue will be resolved till 28 feb and till then the my tata sky will not be deactivated.
But today morning the tata sky has been deactivated. And the customer care is committed to resolve the issue till 2 March 2019. What should I do now? Should I keep my TV Off till then even I had paid the full amount. Is there my fault?
My bank has confirmed that there is a successful transaction so they will not refund the amount. I asked Tata Sky to make it active till the issue is being resolve and deduct the amount while it is credited with my earlier recharged amount. They refused for the same also.
Kindly help and suggest.Now I want atleast 6 month advance recharge from Tata sky for being inconvenient even after doing full and on time payment.

Submit Complaints

Online Recharge Issue, I made a online recharge on 20 Feb 2019 of Rs 369 which was shown as successf

Review Date :
Reviewed Item : Consumer Court
Author Rating : 5
Vote
Result 0 votes
Not Useful Happy Somewhat Useful Useful Very Useful

Reply Now Contact

Similar Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply