Not claim settle within a day, My mother is admitted in sarvodaya hospital sector 8 faridabad
Complain ID : JGJN034813 46 Complaint's Reply
Consumer Court
Complaint Date : October 13, 2018
Dear sir/madam
My mother is admitted in sarvodaya hospital sector 8 faridabad since 11.10.2018 for a sevice stomach pain.and hospital discharge summary send to raksha tpa for claim at 4.30 pm on 12.10.2018 but till 10.30 no claim was settle by tpa so they send agin on 13.10.2018 on 11.40am but claim is still peinding till 8.15pm this time i m writting this message. Why tje hospitals takes pre approval and why these tpa takes more patients when they cannot handle the patients and overall hospitals charge a large amount who have TPA than cash or cheque patients. Why they could not provide the service. I lost my full day time today here and nobody pick the phone there in TPA till 15 minutes. Where the patients should go.
My mother is admitted in sarvodaya hospital sector 8 faridabad since 11.10.2018 for a sevice stomach pain.and hospital discharge summary send to raksha tpa for claim at 4.30 pm on 12.10.2018 but till 10.30 no claim was settle by tpa so they send agin on 13.10.2018 on 11.40am but claim is still peinding till 8.15pm this time i m writting this message. Why tje hospitals takes pre approval and why these tpa takes more patients when they cannot handle the patients and overall hospitals charge a large amount who have TPA than cash or cheque patients. Why they could not provide the service. I lost my full day time today here and nobody pick the phone there in TPA till 15 minutes. Where the patients should go.
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