Cheating by MTS postpaid connection for 5gb unlimited data

Complain ID : JGJN022052   28   Complaint's Reply

Consumer Court  Complaint Date : August 23, 2016
i have a postpaid connection for 5gb unlimited data. my no. is 8459283933. the service is too poor, which i have been adjusting and getting along. last month, with in a week 5gb data + booster packs of 3 gb and 5 gb, ie all together 13 gb was exhausted, without being used anything, because of the damn slow net. the data usage in my pc and tab together gives a total less than 1 gb only. i have the screen shot of the same...this is nothing but cheating of customers, for which they should be severely punished so that will never dare repeating the same

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    MTS

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    Dear Customer.

    We would like to inform you that as we have checked your MTS account and found data is deducted correctly as per usage.

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    vijayalakshmi

    by vijayalakshmi:

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    what is the criterion of resolving the complaint?
    what is the guarantee that the people involved to sort out the issue are not corrupt, being in a country like india were judiciary is too weak for an ordinary citizen and favorable for the influential?
    i am not happy with the resolution of my complaint against THE CHEATER MTS
    Can't rely jago grahak jago...hopeless....no option for the aam admi

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