Manufacturing defect part not being replaced
Complain ID : JGJN049310 20
Consumer Complaint
Complaint Date : November 8, 2020
- State : Karnataka
- City : TumkurTuruvekere
- Address: Fifth Cross, Saptagiri Extension, TPK Road, Near Mango Garden, TUMKUR. 572102
I bought Nokia 6.1 plus in October 2018. Many of the Nokia models have manufacturing defect in charging port and it is acknowledged by Nokia. My phone started giving problem after some time but it was not very frequent. Now it is giving problem frequently and charging very slowly due to problem in charging port. I complaint to Nokia and first they agreed to replaced the charging port free of cost but then they told that my phone is out of warranty and it will be chargeable repair. They are not accepting it as manufacturing problem but their web site has this listed as known problem in many of the models sold in India including Nokia 6.1 plus. This is known to their head quarter in Finland also and their Chief Product Officer also has acknowledged this problem. However, Nokia service is not accepting it as manufacturing problem and asking me to pay for the part as well as service charges. Due to slow charging, there are chances that the battery may get premature failure and I might need to replace battery also in near future.
Related complaints
-
refund issueRakshith shetty / Consumer Complaint / November 6, 2020 / Udupi / Karnatakaflipkart not issuing refund properly, 78 th day today. -
Booked & paid to the company for item but no reply yetGulbarga / Consumer Complaint / September 12, 2020 / Gulbarga / KarnatakaBooked 1 Kg tea pack from Amar tea Pvt ltd ( Society tea) And paid instantly, it’s been three days no reply to mail or confirmation of payment from the company , Nobody is responding to the call as well
-
Complaint against Charlette's Secret for not delivered the orderAlok Chauhan / Consumer Complaint / September 8, 2020 / Bangalore / KarnatakaThe order was placed for 8 items, worth Rs. 4186. 1 item was delivered after 3 weeks of ordering and that too not from among those ordered. A complaint was raised on the company's customer care which was neither acknowledged, nor addressed, and a few...
-
Motton price taking higher than local ratePintu kumar / Consumer Complaint / August 30, 2020 / Hubli-Dharwad / KarnatakaMotton shop near gandhiwada rightside bakercafe doing discrination with customer motton price is rs.600 kg but given to me 700 per kg
-
Amount debited from my account without prior noticeAbhishek / Consumer Complaint / July 31, 2020 / Bhadravati-Shimoga / KarnatakaPlease deactivate my One assist plan and credit my debited amount(Rs. 1400) My relationship number- 4682194
-
Havent received my refundPavan / Consumer Complaint / July 23, 2020 / Bangalore / KarnatakaI have placed an order on Jiomart.com on 6th of july till date i have neither received my order nor my refund inspite of raising several complaints and escalating the same to higher officials no action is taken. when i check the status of the order o...
Service issue | Complaint | Query | Feedback | Suggestion | Reply