Hero Moto Corp Unable to repair my Motorcycle at showroom at Bahadurpura Prestige Hero
Complain ID : JGJN025721 30
Consumer Complaint
Complaint Date : January 25, 2017
- State : Andhra Pradesh
- City : Hyderabad
- Address: Paramount Hills
Respected Sir / Madam,
I had purchased a Motorcycle, White Karizma ZMR, from Hero Moto Corp in September 2014. I have completed all free and paid services from the Company and the bike is under 5 years company warranty. Since the past 5 months my bike has developed some problems. I have given the bike to the showroom at Bahadurpura Prestige Hero 5 times to check the problem. They kept my bike for many days and returned the bike without being able to fix the problem. Then i gave the motorcycle to Dealwel Hero showroom at nampally and they kept my bike for 15 days and returned the bike without being able to fix the problem. I have given them enough opportunities to fix the problem but it looks like they do not have the capability to fix it. I want them to either fix the problem or replace the motorcycle. Please help.
I had purchased a Motorcycle, White Karizma ZMR, from Hero Moto Corp in September 2014. I have completed all free and paid services from the Company and the bike is under 5 years company warranty. Since the past 5 months my bike has developed some problems. I have given the bike to the showroom at Bahadurpura Prestige Hero 5 times to check the problem. They kept my bike for many days and returned the bike without being able to fix the problem. Then i gave the motorcycle to Dealwel Hero showroom at nampally and they kept my bike for 15 days and returned the bike without being able to fix the problem. I have given them enough opportunities to fix the problem but it looks like they do not have the capability to fix it. I want them to either fix the problem or replace the motorcycle. Please help.
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