Faulty complaints against Mitsubishi Heavy Duty 1.5 ton Split AC from Jolly Refrigeration Ludhiana
Complain ID : JGJN020864 67 Complaint's Reply
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Complaint regarding A/c by Yashpal Rajpurohit:
(5 of 5)
I purchased Mitsubishi A.c SRK 21 CNS -S6 1.6 TON (I.D. Sr. nO. 626200727BE from m/s Sri Krishna Cassettes, Jodhpur on 19-07. 2016 in Rs. 49,500 vide invoice number SKC/16-17/00650 with overall warranty 1 year. I also paid installation fee of Rs 2000, which is supposed to be free. Recently i started A/c and found that the compressor is not working properly, i contacted the dealer of the aforesaid product and in reply he did not bother to solve the aforesaid problem after having the one year warranty still we are not getting our problem solved. I request you to please look into the aforesaid matter. I am requesting yourself to either get my AC replaced or refund me the money.
Mitsubishi customer care complaint by Naman:
(5 of 5)
Dear sir ,
I just bought an mitsubishi heavy duti AC last year , 1.5 ton , and its still in warranty but was not cooling . So i called customer care and the came and said me that tehre was a leakage in internal pipe so gas is leaked . So i got to fix the leakage . And then they said u will be charged for gas as the leakage was in pipe that u got urself . So i said that i will get gas form outside . And when i called a technician from outside he told me that there was a leakage inside the indoor AC , so technician said me if ur AC is still in warranty u can get it six for free . I again called the service center and now they say that u will be charged for checkinh up the indoor AC and if theres a leakage then we will put gas for free . Why shoud i pay for checking . Its not my fault and they even dont know how to speak to the customer . Its been 5 days everyday new person comes and checks it still not fixed .service centre number is +91 95011 01446 .
I am form ludhiana
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