Complain for Fast way Cable transmission Private Limited over charge

Complain ID : JGJN020899   30   Complaint's Reply

Consumer Complaint  Complaint Date : July 5, 2016
  • State :  Punjab
  • City :  Bathinda
  • Address: H No-mcbz-8/04373 St No-5 Balraj Nagar
sir abhi tak koi bhi sunvai nahi hui hai.
is liye mai apni cmplaint
jago grahak jao me kar rha hu aur ummid karta hu ki aap meri help jaruru karenge .
thank you
We will resolve your concern ASAP.


Regards
Fastway Customer Care


On Mon, Jul 4, 2016 at 12:56 PM, kd.khan30 wrote:


Sir
मुझसे 2nd set top box का over charge लिया जा रहा था।
Sent from Samsung Mobile


-------- Original message --------
From: Customer Care
Date:04/07/2016 12:43 PM (GMT+05:30)
To: "Kd. Khan"
Subject: Re: Fw: Fw: Re: Disconnect my set top box

Dear Customer,


Kindly help to share the reason for disconnect STB.


Regards
Fastway Customer Care


On Mon, Jul 4, 2016 at 12:35 PM, Kd. Khan wrote:

Sir
my complaint no- 3189494 date 19-06-2016.
my complaint is still now.



----- Forwarded Message -----
From: Customer Care
To: Kd. Khan
Sent: Friday, 1 July 2016 5:06 PM
Subject: Re: Fw: Re: Disconnect my set top box

Dear Customer,


Your Complaint has been logged within

COMPLAINT NO:- 3262007

We make sure that your Complaint will be resolve ASAP.

For more information please visit to our website www.fastway.in or

Dear Customer,


Regards
Fastway Customer Care


On Fri, Jul 1, 2016 at 12:46 PM, Kd. Khan wrote:



Sir
please ans.me
----- Forwarded Message -----
From: Customer Care
To: kd.khan30
Sent: Friday, 24 June 2016 1:55 PM
Subject: Re: Re: Disconnect my set top box

Dear Customer,


Kindly help to share required information :-

STB'' Number:-


Regards
Fastway Customer Care


On Fri, Jun 24, 2016 at 12:37 PM, kd.khan30 wrote:

Respected sir/madan
Share monthly rent
Receipt.


-------- Original message --------
From: Customer Care
Date:23/06/2016 1:39 PM (GMT+05:30)
To: "kd.khan30"
Subject: Re: Disconnect my set top box

Dear Customer,


Please share monthly rent receipt.


Regards
Fastway Customer Care


2016-06-20 12:43 GMT+05:30 kd.khan30 :




Sent from Samsung MobileRespected Sir/Madam
I'm Bittu S/O Sh.Riaz ul haq,H.No.MCB/Z/8/04373, ST.NO.5, BALRAJ NAGAR Near Baba Deep Singh Nagar, Bathinda, Punjsb 151000 Contact. No 09988504441..
Im consumer of Fast way Cable transmission Private Limited.
मैंने 2 साल पहले fast way ka new set top box connection लिया था। हमारे घर में यह second set top box connection है।
लोकिन मुझसे charge Rs. 270 ही लिया जा रहा है
इस लिये मैं set top box हमेशा के लिये disconnect करवाना चाहता हू।
जब मैंने new set top box लगवाया था तब भी over charge लिय गया था।
अब मुझे set top box का 50% less करने refund किया जा रहा है।
क्या ऐसा ही होता है
Please मुझे इसकी पुरी जानकारी दी जाये।
Thank you.









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