File a complain against Flipkart
Complain ID : JGJN062415 345 Complaint's Reply
- State : Odisha
- City : Bhubaneswar
- Address: Koradakanta
I received a defective /damaged Asus Laptop, the seller is named as 'TBL Online' on Flipkart.
My 1st return request date is 10-05-23 as the product I got does not turn on and I have stated the reason to defective the Flipkart customer care stated the reason which I gave is defective instead I should be given the reason as damaged so they again raise the complaint as damaged product on 16-05-23 given me a timeline of 28-05-23 and asked me photo of laptop and I have mailed them all the proof of old laptop having scratches on the product, so I waited and given a reference ID-IN23051619252643833224 ,again Flipkart concern team called me on 22-05-23 and asked me the details of laptop and told me they will raise same complaint as multiple damaged and rejected my replacement and stated me that the return policy ended on 17 may 2023
Even though Laptop's listing shows 7 day replacement policy, I am not getting any replacement. So I contacted Flipkart customer support and they told me to contact asus customer care. I have called Asus customer care, and arranged for a technical visit as told by Flipkart customer care, Asus customer executive told the laptop serial number which I mentioned was bought on 9-3-23 ,and told me to send invoice and photo of laptop to a given mail id( INVsupport_IN@asus.com)
I have been contacting Flipkart by various means for 12 days with no resolution. Flipkart is not providing a replacement unit even after I send the image that has scratches on Asus technician has also inspected the laptop and processed DOA . I have talked to about 30 Flipkart customer service agents, including supervisors and no one is trying to solve the problem.
Sir I need a replacement.....I am attaching some proof of invoice and asus jobsheet you decide....
Seller address- TBL ONLINE, TIRUPATI BIZ LINK LLP ,Instakart Services Private Limited, Plot No A1,Haringhata Industrial Park, Nadia, West Bengal Pin- 741249
Related complaints
-
Haresment ,cheeting,Sujeet kumar / Consumer Case File / April 13, 2024 / Lucknow / Uttar PradeshSir mein lucknow aaya tha bike se dr ko dikhne recovery wale ne bike le liya aur sigh bhe krawa liya bola ke yahe num liko tb usme aapna mn mna likh rhe hai ke paise nhi liya gya koi keemti saman nhi hai
-
Complain against compensationManish kumar singh / Consumer Case File / September 5, 2023 / Gopalganj / BiharI took loan from moneyview and pay emi on time. They mistake to upload my details and harrass me and I lost my money about 4000₹ then I sent a legal notice with 60000₹.notice delivered on 25 August but not respond till now.
-
LG washing machine semi automatic 11 kg warranty issue with motorshukla shravan / Consumer Case File / June 20, 2023 / Ahmedabad / GujaratI am facing major service issue in my LG washing machine even in WArranty period. Mr.Ashwin from LG team Ahmedabad,Gujarat With rude reply That Motor issue of washing Machine not covered in warranty.deaal with ur issue by ownself company is out of th...
-
Mrp se jyada paise,lenaSekhar / Consumer Case File / March 26, 2023 / Faridabad / HaryanaAddress - Jalsa ahata sector -3, Tigaon Road ballabhgarh Faridabad Ye log map se jyada paise lete hain. In login par kaanooni karyawahi karani hai. Ye 20 rs ki paani ki bottle ke 30 rs Aur 40 rs mrp ki Pepsi ke 69 rs le rahe hain. Aur to Aur iska sta...
-
Ignoring refund of item not deliveredNavendu / Consumer Case File / February 2, 2023 / / Uttar PradeshMy registered phone number is 7784051913 and address is ; 30/3, Laxmanpuri Extension, Faizabad Road, Lucknow - 226016. I ordered 3 units of Dr Vaidya's My Prash Chyavanpraash by OD327027432017253100. It was delivered by Ekart Logistics by FMPP1516599...
-
I will case on your comapny and your asshole service manSarfaraz husain / Consumer Case File / October 1, 2022 / / Uttar PradeshI ordered in prepaid. But your fucking service man just fucking us
TBL Online is a Fraud Seller by Saurabh Singh:
(1 of 5)
I also received a defective ASUS laptop from TBL Online, That is a Fraud Seller. Please avoid them
Service issue | Complaint | Query | Feedback | Suggestion | Reply