Not giving my refund, have order Epson Ink Bottles- Set of 4
Complain ID : JGJN033848 63
Complaint
Complaint Date : September 15, 2018
- State : West Bengal
- City : Bansberia
- Address: Vill.-hansghara-magra, G.t.road, Magraganj, Near Pratiksha Lodge, Magra-hooghly.
My name is Aranya Ghosh. I have order Epson Ink Bottles- Set of 4
Order ID: 22469950075 (1 Item) DETAILS Placed on 06 Jul 2018, but I
have got a damaged item and also the ink bottle was not fully filled
up with ink and ink spills out from the bottle. So I had returned back
the item and requested for refund. But I have chosen a wrong option
from the returning options on the app so you are told me that quality
check has been failed. So snapdeal returning back the item to me. And
when I told the total incident to the customer care they told me to
refuse to take the returning item and returned back to the warehouse.
Then I did so. Then a few days later I have received a call from
snapdeal and the executive told me that they will initiate them to
refund the money. But after a month I did not get to money back.
e-mail id - baban.aryan@gmail.com, mob. no.- 8013209899. please take
some necessary steps to refund my money.
Order ID: 22469950075 (1 Item) DETAILS Placed on 06 Jul 2018, but I
have got a damaged item and also the ink bottle was not fully filled
up with ink and ink spills out from the bottle. So I had returned back
the item and requested for refund. But I have chosen a wrong option
from the returning options on the app so you are told me that quality
check has been failed. So snapdeal returning back the item to me. And
when I told the total incident to the customer care they told me to
refuse to take the returning item and returned back to the warehouse.
Then I did so. Then a few days later I have received a call from
snapdeal and the executive told me that they will initiate them to
refund the money. But after a month I did not get to money back.
e-mail id - baban.aryan@gmail.com, mob. no.- 8013209899. please take
some necessary steps to refund my money.
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