Complaint against TOYOTA and CHOLAMANDLAM
Complain ID : JGJN058422 28
Car Service Complaint
Complaint Date : July 2, 2022
Dear Toyota and Chola Mandalam Team
As we are still in the same position as we were 28 days ago.
I still don’t have my vehicle with me and everyday I have to either hire a cab or use Metro for daily travel.
Let us clarify things once again and hope we get a solution as soon as possible to this situation or otherwise we will take this further for legal actions.
@Cholamandlam Team- I gave my Toyota fortuner to the service centre on June 4, 2022. Unfortunately despite of mentioning this date in trail mail you guys still saying that vehicle was given 14/06/2022, so please read carefully and stop acting or behaving like newbies in the business. I was asked not to provide any document at the time of giving my vehicle in the service centre. Had its been the case, I would have loved to provide all the necessary documents there and then. I asked the representative twice that do I need to give any documents and he said “No Sir, nothing is required and we will get this done on priority”.
I don’t think I have miscommunicated anything on 4th of June 2022.
@Toyota Team- Being a loyal customer and having spending such a huge amount to buy such a reputation brand - The way I am getting treated or your customer serivice or your after sales service is worst.
At least I expect a decent reply from you guys. After so many days of follow up you are asking me to talk to Cholamandalam customer care Team, are you really serious on this guys. You guys sold me the policy when I said I will get it done from my bank, you calledMe more than 10 times to convince me to buy this policy, you guys keep texting me to buy this policy as you were getting higher commissions out of it.
Let me be very clear to all of you that just because of your negligence and unprofessional behaviour I am the one who is suffering and suffering daily in a big way.
Such a shame @ Toyota Customer Service team for putting me in this situation. BR,Manish 8447094818 - Whatsapp9205234681
As we are still in the same position as we were 28 days ago.
I still don’t have my vehicle with me and everyday I have to either hire a cab or use Metro for daily travel.
Let us clarify things once again and hope we get a solution as soon as possible to this situation or otherwise we will take this further for legal actions.
@Cholamandlam Team- I gave my Toyota fortuner to the service centre on June 4, 2022. Unfortunately despite of mentioning this date in trail mail you guys still saying that vehicle was given 14/06/2022, so please read carefully and stop acting or behaving like newbies in the business. I was asked not to provide any document at the time of giving my vehicle in the service centre. Had its been the case, I would have loved to provide all the necessary documents there and then. I asked the representative twice that do I need to give any documents and he said “No Sir, nothing is required and we will get this done on priority”.
I don’t think I have miscommunicated anything on 4th of June 2022.
@Toyota Team- Being a loyal customer and having spending such a huge amount to buy such a reputation brand - The way I am getting treated or your customer serivice or your after sales service is worst.
At least I expect a decent reply from you guys. After so many days of follow up you are asking me to talk to Cholamandalam customer care Team, are you really serious on this guys. You guys sold me the policy when I said I will get it done from my bank, you calledMe more than 10 times to convince me to buy this policy, you guys keep texting me to buy this policy as you were getting higher commissions out of it.
Let me be very clear to all of you that just because of your negligence and unprofessional behaviour I am the one who is suffering and suffering daily in a big way.
Such a shame @ Toyota Customer Service team for putting me in this situation. BR,Manish 8447094818 - Whatsapp9205234681
Related complaints
-
Extra charge for a Uber ride from the airport to home.Rajesh Sharma / Car Service Complaint / March 14, 2022 / East Delhi / DelhiMy starting location pick up is incorrect which causes difference in the fare. As My last ride show me near 700rs on my phone when I booked from the airport to Geeta colony Delhi-110031. However, when the ride has been completed shows me 1636rs. I ha... -
I have the worst experience here, my left side mirror cover was broken and it hasn't been repaired tAditya oberoi / Car Service Complaint / February 27, 2022 / East Delhi / DelhiHimgiri us very incompetent and are not willing to work, no one listens to compalaints the cars left side mirror cover was broken last year and it has been two services and it hasn't been repaired. I have come here 10 times to get it repaired and the...
-
Received the car after service with damaged lightAtique Ahmed Khan / Car Service Complaint / December 26, 2021 / North Delhi / DelhiSent my car for service on 24th September 2021 Received the car back on same day with cabin light damaged. After that I have contacted the service center multiple times, but no setisfectry reply till now. Car: WagonR Number: DL8CAY5984
-
Not delivered my car as TATVijay / Car Service Complaint / April 23, 2021 / East Delhi / DelhiI had given my vehicle wagon r for 2nd free service.they request me to take claims also as there was some damages but 13 days gone and I have not received my car back.they say parts not available so they should give back my car but they are denying
-
Assories not being provided even after two months of deliveryRakesh Arora / Car Service Complaint / March 7, 2021 / Central Delhi / DelhiAura car was purchased on 14.01.21 and certain assories were assured to be affixed within 7days but inspite of regular follow up only false promises are made.cerain additional documents of guarantee are yet to be provided along with mp wire.
-
car Manfufacturing DefectAmit Raj Singh / Car Service Complaint / December 28, 2019 / South West Delhi / DelhiDear Sir/ Madam I have purchased Hyundai venue Sx DCT+ car From Supron Hyundai Gurgaon Car Number DL 1 CAB 8298 and vehicle no MALFC81AVKM045276 at dated 8th Sept with worth of 12.96 Lakh with estimated price of car and other expenses like road tax c...
Service issue | Complaint | Query | Feedback | Suggestion | Reply