Surcharge on Debit card paymnet RNS Motors Hubli, Karnataka
Complain ID : JGJN028767 53 Complaint's Reply
- State : Karnataka
- City : Hubli-Dharwad
- Address: 35 Prasanna Colony Gokul Road
This is very unfair practice they have been following with all other customers. As per RBI guidelines merchant cannot transfer Surcharge to Customers.
(DBS.CO.PPD No. 17882/11.01.005/2012-13 dated June 19, 2013)
After a long debate with RNS Motors Account manager Mr.Bhaskar and RNS Motor Head Manager, they declined to
Accept debit card payment without surcharge and instead asking for cash payment/DD/Online payment.
And when I asked to give me the same justification in written they declined to provide the same.
I request HDFC Bank/RBI to please register a complaint and issue a strict action against all the merchants Who cheat customer with additional debit/credit card sur-charge.
Looking forward for true customer Justice and Right of payment.
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