Ola not refunding the extra cash paid to driver

Complain ID : JGJN062487   56  

Cab Booking Complaint  Complaint Date : June 6, 2023
Let Me Explain You The Complete Scenario. I Took A Ride Of Ola Outstation On 13th May Early Morning 5 Am. The Total Distance Was 123 Km But Ola Driver Entered 230 Km. So, The Total Fare Should Be 3278 Rs But Ola App Calculated It As 5612 As The Km Entered By Driver Was Much Higher Than Actual. So, 5000 Rs Is Paid Through Ola Money And 612 I Paid Through Google Pay And I Also Paid 670 Rs Toll Tax To Him Which Is Way Higher Than The Actual. So, In Total I Paid 1282 Rs To Driver Through Gpay And 5000 Rs To Ola Money. Now When I Raised A Complaint To Ola Cab They Should Have Refunded (5612 – 3278 = 2334). But They Refunded Only 1728 Rs. So, Remaining 606 Rs Still Needs To Be Refunded. And Also Here I Have Let Go The 670 Rs Which Driver Took From Me For Toll Which Is Not At All Correct.
Complaint Against / To: OLA

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