EXCESS CHARGED
Complain ID : JGJN048745 26
Cab Booking Complaint
Complaint Date : October 15, 2020
I took a Uber ride from IG Airport T3 Terminal to my residence at NBB-401 JMD Garden, Gurgaon on 19.7.2020 at 8.31. PM. The expected fare was showing as Rs371/-. But when I reached my destination, the driver demanded Rs.716/- as he started telling that the app shows it and I have to pay. I finally paid it in protest. When I complained to Uber, I received a reply that there was an outstanding charge of Rs.345.00 for the trip that was taken by me on July 16, 2015. However, the company was not in a position to prove me any details of the trip which I have undertaken and is added to this trip fare.
The breakdown of this charge was given by the company as:
Rs. 345.00 from the previous trip
Rs. 371.00 for the current trip
The total fare charged is Rs.716.00.
I had sent several emails/complaints and the standard reply was given for all and no one bothered to refund me the fare. I request you to please get me refund of the excess amount of Rs.345 paid by me. Screen shot of standard reply attached.
The breakdown of this charge was given by the company as:
Rs. 345.00 from the previous trip
Rs. 371.00 for the current trip
The total fare charged is Rs.716.00.
I had sent several emails/complaints and the standard reply was given for all and no one bothered to refund me the fare. I request you to please get me refund of the excess amount of Rs.345 paid by me. Screen shot of standard reply attached.
Related complaints
-
Refund Boking Krne k liye mere se 10,000 (ten thousand) amount liye Iski receiving Merko mail k thrGaurav pal / Cab Booking Complaint / February 17, 2019 / Gurgaon / HaryanaManas shukla contact no. 7303195353 is sales man NE Merko car dikhai Costmer k gher le ja kr dzire 2013 model vxi is car ki Boking Krne k liye mere se 10,000 (ten thousand) amount liye Iski receiving Merko mail k throw ki or Ab is gadi ka Koi pta nhi... -
Overcharging of trip without intimation - Uber india customer care number 1300 091 272Avineet sadani / Cab Booking Complaint / September 26, 2018 / Gurgaon / HaryanaI was overcharged for a trip taken on 25th Sept arounf 6:25 pm from Building no. 5 to Sector 51 Gurgaon The initial fare shown was 149.however, after the trip was completed the fare was reviewed to 207 because surge of 1.4x was added. I also have com...
-
Lost phone in UBER cab, Kindly help me as I left my mobile (OPPO-F5)Radha Ahuja / Cab Booking Complaint / July 5, 2018 / Gurgaon / HaryanaDear UBER team, Kindly help me as I left my mobile (OPPO-F5) in the cab no 7213, driven by Santosh Driver on 3rd July 2018 (between 11:00 to 11:30 am), And I am very sure about the fact because it slipped from my lap under the seat next to the driver...
-
Scam going in OLA Services - Every month without any valid reason they will unblock the ola app.Gaurav Aggarwal / Cab Booking Complaint / February 23, 2018 / Gurgaon / HaryanaHi Sir, There is an unbearable attitude shown by OLA services. Every month without any valid reason they will unblock the ola app. If you mail them a system generated mail will pop up that you have violated terms and condition but they will not tell ...
-
Inverter AC model damaged during servicingRajeev Bajaj / Cab Booking Complaint / January 12, 2017 / Faridabad / HaryanaI had called carrier for service of my acs (all three carrier) one of which was a carrier inverter ac. During the course of the service check the service guys opened my ac and were presumably servicing it.I was informed that the inverter ac was not w...
-
Complaint Relience lyf mobile screen is not workingAmit sangwan / Cab Booking Complaint / November 19, 2016 / Rohtak / HaryanaHello sir... I have buy a mobile lyf wind 4S in relience digital in rohtak on 17/10/2016..... My mobile screen is not working properly since 2 days after i purchased. I go to lyf care rohtak,haryana on 23/10/2016.... They refused to refund or replace...
Service issue | Complaint | Query | Feedback | Suggestion | Reply