Complaint Against OLA cab and overcharging money
Complain ID : JGJN025752 18
Cab Booking Complaint
Complaint Date : January 27, 2017
- State : Maharashtra
- City : Thane
- Address: C-101, Athena, Rustomjee Urbania, Thane West
Dear Support Team,
This is with reference to ticket no 33704921.
We would like to inform you that you have charged Rs. 366.00 for fare increase, which is unjustifiable.
We had booked Micro Cab at 7.00 PM with normal booking (base fare Rs. 55.00 and Rs. 6.00 PKM). As per customer support team excess charges due to CAB on Demand “Fare Increase”.
We would like to inform you that we were not hurry for ride and there was no intimation / alert / messages on app or SMS for “Fare Increase” on demand.
We are regularly visit at Ulhasnagar to meet parents and never faced this kind of problem.
We are very frequent rider of OLA, which you can verify with my entire ride details. Please note due to this type of issue will loose your loyal customer, also we will share our experience on social media.
Requesting you to please credit back my amount Rs. 366.00 on OLA money.
Regards,
Avid Khan
This is with reference to ticket no 33704921.
We would like to inform you that you have charged Rs. 366.00 for fare increase, which is unjustifiable.
We had booked Micro Cab at 7.00 PM with normal booking (base fare Rs. 55.00 and Rs. 6.00 PKM). As per customer support team excess charges due to CAB on Demand “Fare Increase”.
We would like to inform you that we were not hurry for ride and there was no intimation / alert / messages on app or SMS for “Fare Increase” on demand.
We are regularly visit at Ulhasnagar to meet parents and never faced this kind of problem.
We are very frequent rider of OLA, which you can verify with my entire ride details. Please note due to this type of issue will loose your loyal customer, also we will share our experience on social media.
Requesting you to please credit back my amount Rs. 366.00 on OLA money.
Regards,
Avid Khan
Related complaints
-
Rude reply and services ignored, Vodafone call centre at MumbaiNisarg Sheth / Cab Booking Complaint / December 25, 2016 / Mumbai / MaharashtraThe Vodafone call centre at Mumbai gave rude replies and did not hear the concerns and ignored the call with false money charges. -
not giving back a mobilevaibhav uike / Cab Booking Complaint / December 11, 2016 / Amravati / Maharashtramy mobile(blackberry Z3) is been submitted in blackberry service centre at 9/8/16 which cost for test 400/- then they told to give back mobile in 15-20 days that's fine but after 2,3 months they don't even contact me ,they don't even receive a call f...
-
Complaint Warranty related purchased a Motorola fixed teminal 200L from Paytmshanker shetty / Cab Booking Complaint / October 20, 2016 / Mumbai / Maharashtrai had purchased a Motorola fixed teminal 200L from Paytm.There is a one year warranty for this item. I had minor issue of sim not detected. When i went to Motorola service center located at moksh plaza borivali ,mumbai i was told that they undertake ...
-
Complaint for wrong phone no omsai service centreAnonymous / Cab Booking Complaint / August 25, 2016 / Thane / Maharashtrahone Number : (022) 65612692, 9224835754 Right no.65640133 pls update Regards, omsai service centre
-
Complaint for Kent's service person was at my place for servicing my Water purifierVipul Raut / Cab Booking Complaint / August 23, 2016 / VasaiVasantnagar / MaharashtraOn 16th July Kent's service person was at my place for servicing my Water purifier. He suggest me to purchase AMC and I purchase AMC from him .It cost me 3950 Rs. Later on I come to know that actual AMC cost is 2000 Rs. I discuss this with agency's m...
-
Unable to use Vodafone No 9699235411NEEL H PAREKH / Cab Booking Complaint / April 21, 2016 / Mumbai / MaharashtraAfter switching from Vodafone Postpaid To Vodafone Prepaid I am not able to use my Vodafone no 9699235411. Switching request completed on 2nd April 2016. Since then I am not able to use the below services: 1. No incoming calls 2. Not able to recharge...
Service issue | Complaint | Query | Feedback | Suggestion | Reply