Online snapdeal shopping is cheating and fraud
Complain ID : JGJN016303 20 Complaint's Reply
BSNL Complaint
Complaint Date : March 5, 2016
snapdeal is cheating and fraud
REGARDING Order ID: 11789107215, Placed On 16 Feb, 2016.
saying we can not entertain your complaint or my complaint did not pass ur internal does not help. please give valid reason for cheating me. SNAPDEAL TOLD ME I HAVE NOTED YOUR CONCERN SOME ONE WILL GET BACK TO U SOON.
also on my first order when i asked for replacement i was told product is out of stock. on my SECOND ORDER PRODUCT GOES DISCONTINUED. WHAT DOES THIS MEAN?
UR DEALER HAVE ONLY BOOK INVENTORY NOT PHYSICAL INVENTORY. JUST TO CLEAR UR BOOK INVENTORY SNAPDEAL EMPLOYES ARE CHEATING CUSTOMERS.
also on my first order money was not refunded to my creditcard i paid for on several request , but to freecharge account.
WHAT IS ALL THIS GOING ON?
IS SNAPDEAL CLOSING IT'S ONLINE BUSINESS , SO TO COVER ALL LOSSES HAS STARTED CHEATING CUSTOMERS.
PLEASE DO NOT CHEAT ME AND TAKE MY MONEY.
IF SNAPDEAL WANT TO CHEAT ME THEN SNAPDEAL SHOULD SEND SOME GOONS AND KILL ME AND TAKE ALL MY MONEY.
I CANNOT LEAVE MY MONEY LIKE THIS. I PROMOSE AND I MEAN IT. IT'S 8065.00 RS OF MY HARD EARNED MONEY.
REGARDING Order ID: 11789107215, Placed On 16 Feb, 2016.
saying we can not entertain your complaint or my complaint did not pass ur internal does not help. please give valid reason for cheating me. SNAPDEAL TOLD ME I HAVE NOTED YOUR CONCERN SOME ONE WILL GET BACK TO U SOON.
also on my first order when i asked for replacement i was told product is out of stock. on my SECOND ORDER PRODUCT GOES DISCONTINUED. WHAT DOES THIS MEAN?
UR DEALER HAVE ONLY BOOK INVENTORY NOT PHYSICAL INVENTORY. JUST TO CLEAR UR BOOK INVENTORY SNAPDEAL EMPLOYES ARE CHEATING CUSTOMERS.
also on my first order money was not refunded to my creditcard i paid for on several request , but to freecharge account.
WHAT IS ALL THIS GOING ON?
IS SNAPDEAL CLOSING IT'S ONLINE BUSINESS , SO TO COVER ALL LOSSES HAS STARTED CHEATING CUSTOMERS.
PLEASE DO NOT CHEAT ME AND TAKE MY MONEY.
IF SNAPDEAL WANT TO CHEAT ME THEN SNAPDEAL SHOULD SEND SOME GOONS AND KILL ME AND TAKE ALL MY MONEY.
I CANNOT LEAVE MY MONEY LIKE THIS. I PROMOSE AND I MEAN IT. IT'S 8065.00 RS OF MY HARD EARNED MONEY.
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by Snapdeal:
(5 of 5)
Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Froud by uber by Shelly:
(5 of 5)
Hi Team,
I have booked a uber cab on this Tuesday for my grand parents from dilshad garden to army public school vandematram marg, I had a blind faith on uber before Tuesday but this time uber cheated me.
Pickup address was dilshad garden , dellhi.
Destination was vandematram marg , delhii
So why u charged me up tax for 100 rupees. And apart from this my total bill was RS 452 buy ur driver charged from my grand parents Rs 552.
Summery is 200 rupees extra
My huge mental stress.
SNAPDEAL DONE FRAUD WITH SELLER.. by Rishabh chandyok:
(5 of 5)
ALL PEOPLE DONE FRAUD WITH ME CHECK THIS CASE ID YOU WILL FIND ALL INFORMATION THIS IS 3 PAGE d
DESCRIPTION FIRST SNAPDEAL FINE 5 LACK RUPEE NOW THIS GREEDY PEOPLE ARE ASKING FOR 63000 RS HOW GREEDY THEY ARE ALTHOUGH THEY TORTURE ME ON PHONE FROM FRADUANCE TEAM FROM PERSONAL PH NO. WHEN I CALL THEM ON CUSTOMER PH NO. THEY SAY ME THAT WE DON'T AMY KIND OF SUCH PH NO. SO WHY THEY STOP MY PAYMENT AND THEIR TEAM IS NOT GIVING ME ANY PROOF.
WE ARE STILL WAITING FOR YOUR RESPONSE TELL ME YOUR FINAL DECISION AND YOUR PHONE IS ALSO SWITCHED OFF
WE ARE WAITING FOR SO LONG TIME DON'T EAT SOMEONE WHO STARTED HIS BUSINESS ON LOAN WE HAVE TO PAY OTHER STAFF ALSO
YOU ARE CHARGING SO HIGH AMOUNT THAT SELLER WILL DIE FROM LISTENING THAT AMOUNT DON'T DO THAT TYPE OF INJUSTICE WITH SELLERS.
NOW TODAY IS MY FINAL WAITING I WILL NOT WAIT FOR TOMORROW
SIR I HAVE MANY CASE ID IN WHICH SNAPDEAL FRAUD ME AND TORTURE ME IF YOU FINE ME 3 LACK 20 THOUSAND FINE ON DELIVERING ONE WRONG PRODUCT IN WHICH YOU ARE NOT PROVIDING ME SUBORDER ID FIRST NOTE MY POINT YOUR COURIER PERSON TAKE PRODUCT WITH HIM AND INVOICE TOO THEY SAY WE DO SELF PACKAGING SO HOW YOUR PERSON IS SAYING WE HAVE OPEN THAT PRODUCT AND FIND SOMETHING ELSE WE ARE AGAINST THIS IT'S YOUR MISTAKE YOU ARE NOT ALLOWING US TO DO PACKAGING.
WE ARE FORWARDING THIS CASE TO CONSUMER COURT AND FILE FIR AGAINST
SNAPDEAL AND I HAVE SUPPORT OF MANY SELLERS WHEN WE DON'T DONE ANYTHING WRONG WHY WE WILL ACCEPT IT IF YOU DO WRONG WITH ME I WILL POST THIS ON SOCIAL MEDIA AND POST THIS ON NEWSPAPER
YOU HAVE CHARGE ME UNEXPECTED AMOUNT WHICH IS NOT JUSTIFY I AM SMALLER SELLER WHO IS SELLING FROM LAST 6 MONTHS MY TOTAL TRANSACTION IN SNAPDEAL IS 6 LACK TO 7 LACK IN WHICH I EARNED ONLY 10 PERCENT MARGIN AND I RECEIVE ONLY 5 LACK RUPEE AMOUNTIN 6 MONTHS AND 3 LACK IS PENDING WITH SNAPDEAL ALTHOUGH IN 6 MONTHS I EARNED ONLY 50 THOUSAND RUPEE.
I ALSO ADD PROMOTION FUNDS WHICH IS 34 THOUSAND RUPEE FROM MY PROFIT SO I CAN PROMOTE MY PRODUCTS WITH SNAPDEAL TODAY YOU MAKE ME FRAUD SELLER.
PLEASE DON'T DO THIS TYPE OF THINGS WITH SMALL SELLERS HOW THEY WILL BECOME BIG SELLERS I HAVE TO RUN MY SMALL FAMILY FOR THIS BUSINESS I HAVE TAKE LOAN WITH LOT OF TRUST WITH SNAPDEAL.
NOTE DOWN CASE ID IN WHICH SNAPDEAL DONE FRAUD WITH US
1.CASE -ID: 06030674,ID: 05105490
IN THIS CASE ID SNAPDEAL PANEL IS FACING PROBLEM SO I GET WRONG SELLING PRICE ON INVOICE LISTEN RECORDING IN THIS CASE ID-05139943
YOU HAVE TAKE MY 6 PAYMENTS AND GIVE ME WRONG MERCHANT CUT
BUT YOUR PERSON IN CUSTOMER CARE SAID ME TO PROCEED ALL ORDER YOU WILL GET YOUR AMOUNT BUT AFTER 4 MONTHS I STILL DON'T RECEIVE MY AMOUNT FOR WHICH I CAN FINE SNAPDEAL BUT I DONE NOTHING SEE THIS CASE ID-05105490 FOR DETAIL.
2.ID: 05111743
4 PRODUCTS IN INVOICE ARE WRONGLY PRICE IF WE DON'T SEE THIS THING YOU WILL SCAM US AFTER FIGHTING IN THIS CASE FOR SO LONG YOU RELEASE OUR PAYMENT SO LATE.WE CAN FINE ON SNAPDEAL ALSO THAT THEY ARE DOING SCAM.
3.NOTE DOWN THIS CASE ID: 05850485,05971672
YOUR TEAM PROVIDE WRONG POD AND SAYING THAT WE HAVE GET THIS PRODUCT BUT I GET AMOUNT OF THIS CASE ID-05850485 AFTER TALKING WITH THEM SO MUCH AND THEY AGREE THAT IT'S THERE MISTAKE BUT IN THIS CASE ID-05971672 THEY ARE STILL INVESTIGATING IF YOUR TEAM REPLY US WRONG AND TRY TO SCAM US WHY YOU DON'T TAKE ACTION ON THEM WE SELLERS CAN ALSO FINE YOU FOR FRAUD.
4.CASE ID: 05886042
COURIER PERSON TAKE WRONG PRODUCT IN WHICH WE HAVE SIGN OF GO_DRONE AND WE NEVER GET RTO BUT YOUR TEAM NEVER INVESTIGATE THIS CASE IN PROPER MANNER.
5.ID: 05630841
YOUR TEAM MEMBER BEHAVE BADLY AND NO ACTION TAKEN BECAUSE THEY WORK ON SNAPDEAL.
IF YOUR TEAM SAYING US FRAUD THIS MEAN WE ARE THEIF BUT SEE YOUR PROFILE ALSO BEFORE SAYING US THEIF.
IF NO DECISION WILL TAKEN IN MY FAVOUR I AM READY TO FIGHT THIS CASE IN CONSUMER COURT AND POST THIS IN SOCIAL MEDIA WE ARE GETTING SUPPORT OF MANY SELLERS IF YOU WILL FINE US.
DUE TO THIS SUBORDER ID THEY FINE ME IN WHICH THEY SAID THIS ORDER ID IS CHECKED IN THEIR WAREHOUSE AND THIS PRODUCT IS NOT WENT TO THE BUYER BECAUSE THEY FINE HOT SHAPER BELT WHICH IS MY PRODUCT BUT WHEN I CHECKED TRACKING DETAILS IT WENT 2 TIMES TO BUYER AND HE DON'T ACCEPTED THIS COURIER AFTER THIS IT GET RETURN TO ME IN WHICH I FIND MY OWN PRODUCT THAT'S DIGITAL WATCH IF I WILL BE FRAUD PERSON I WILL ASK FOR CLAIM IN THIS SUB ORDER ID BUT I NOT ASK FOR ANYTHING BUT THEIR INERNAL TEAM ARE HARASSING ME AND TORTURING ME DUE TO THIS I AM SHOWING THIS CASE IN MEDIA VERY SOON WITH LEGAL NOTICE.
THEY DESTROY MY 1 MONTH I WILL ASK 5 LACK RUPEE FROM THIS FOR THIS IN LEGAL NOTICE WITH THEIR ONLINE GLITCH WHICH CREATE LOSS FOR MANY SELLERS AND ALTHOUGH I HAVE 31 CASE ID IN WHICH THEY DONE FRAUD WITH ME,
SUBORDER ID-17335739918
Phone received with brand seal tampered by Gaurav:
(5 of 5)
I had received this phone with Nokia brand seal tampered, immediately after receiving the phone I placed a replacement request on Snapdeal. After a few hours, I recevied a phone call from one of the Snapdeal advisors and I discuused the tampered seal issue with him. After having the discussion, he scheduled the pick up for my phone and the phone got picked up next day. Now the status of my case is "Quality checked failed. Returned item will be sent back to you". This is something pathetic and unprofessional, I paid for a brand new phone then why should I accept a faulty or refurbished phone. I received the phone with brand seal tampered so even if the phone is working perfectly, I should not accept it. I deserve to get a brand new and well packed phone from Snapdeal.
I have contacted Snapdeal regarding the same issue but my issue is still unresolved, every time I get in touch with their advisors, I get to hear "You will receive a call back from our QC team within 24 hours" but it's been 7 days, I haven't received any phone call yet from Snapdeal. I am the one who keeps calling Snapdeal like a fool and gets nothing out of it.
Snapdeal Ticket ID: 31633697
All I am asking is for a replacement, that's all. Team Snapdeal is troubling me left, right and center for no reason.
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