NON DELIVERY OF GOODS AFTER MAKING PAYMENT
Complain ID : JGJN017534 37 Complaint's Reply
BSNL Complaint
Complaint Date : April 21, 2016
- State : Uttar Pradesh
- City : Ghaziabad
- Address: 479 HIG DUPLEX NEETHI KHAND - 3, P.O. SHIPRA SUNCITY
I had purchased one number of WOVEN SILK MIX SAREE BY MEENA BAZAAR (PINK COLOUR) ON 20TH MARCH 2016. My order number was IN#4065. The payment amounting to Rs.1140 was made online on same date. On 20th March I got email from Meena Bazaar confirming order booking and order receipt.
On 21st March I received another email confirming my order placement with Meena Bazaar and the subject email is to confirm my order.
On 23rd March I informed Meena Bazaar about my inability to track the ordered goods and enquired as to when will the ordered item going to be delivered.
On 23rd March, I was informed that the shipping period is 8 - 12 days and the goods is expected to be delivered by 29th March.
After frequent follow up, I was informed on 28th March that the goods has been couriered from Gurgaon and will be delivered the next day i.e. 29th March or latest by 30th March.
Upon enquiring the status of the courier on 29th, 30th & 31st, I was informed that the courier has taken the goods but they are unable to ascertain as to what is the fate of the parcel; they are trying to sort out the issue; they also assured that the goods would be reaching us. I did inform Meena Bazaar about the urgency and they kept assuring me.
On 4th April, Meena Bazaar informed me that the order has been cancelled upon my request. I would like to inform your good office that I didn't send any email requesting for cancellation of my order. Secondly if the order has been cancelled then why is it that Meena Bazaar is silent of refunding the payment. Thirdly, how can the order of a goods which is in transit gets cancelled.
The delivery period is too much by any standard and the customer service is the worst that I have encountered with any online market place.
On 21st March I received another email confirming my order placement with Meena Bazaar and the subject email is to confirm my order.
On 23rd March I informed Meena Bazaar about my inability to track the ordered goods and enquired as to when will the ordered item going to be delivered.
On 23rd March, I was informed that the shipping period is 8 - 12 days and the goods is expected to be delivered by 29th March.
After frequent follow up, I was informed on 28th March that the goods has been couriered from Gurgaon and will be delivered the next day i.e. 29th March or latest by 30th March.
Upon enquiring the status of the courier on 29th, 30th & 31st, I was informed that the courier has taken the goods but they are unable to ascertain as to what is the fate of the parcel; they are trying to sort out the issue; they also assured that the goods would be reaching us. I did inform Meena Bazaar about the urgency and they kept assuring me.
On 4th April, Meena Bazaar informed me that the order has been cancelled upon my request. I would like to inform your good office that I didn't send any email requesting for cancellation of my order. Secondly if the order has been cancelled then why is it that Meena Bazaar is silent of refunding the payment. Thirdly, how can the order of a goods which is in transit gets cancelled.
The delivery period is too much by any standard and the customer service is the worst that I have encountered with any online market place.
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Complaint against non delivery of product by Jovial Mart by KHUNDRAKPAM BOBBY SINGH:
(5 of 5)
Sir,
I have made a purchase of 3 Jeans pant for Rs. 869/- from one Online merchandiser called "www.jovialmart.com", with its registered office at
JOVIAL MART PVT. LTD.
RZ-152, PALAM COLONY,
RAJ NAGAR PART - II, STREET NO.-3,
NEW DELHI -110045.
The order was made on 24th August, 2016. The order no is 100042277.
In spite of repeated emails, they never sent me the product. The phone no. given in the website is always switched off. Another mobile no is 8470914491, which they are not picking up anymore.
Time and again through email, they are promising to send the product, however till date, the product has not been delivered. Also since last week, they also stop replying the mails.
Therefore, I would like to request, kindly to help me receive my product ordered or refund the amount in full. The company seems a fraud one and many helpless customers like me must have been cheated in past also.
Regards,
Bobby
Cheating Agra handicrafts handloomsAgra tazmahal by Shilpi rani:
(5 of 5)
Maine saree or razai ki shopping up handicrafts handloomsAgra se 4800 ki mujse 40 percent wahi jama karwaye or baki home delivery hone pr dene ko jab 5 days tak parcel nahi aya to bill me diye Gaya no pr bat ki to work bole ki 2,3 me pahuch jayega or jab parcel to delivery charge mangne lage Maine kaha pehle mujhse free home delivery bataya tha mujhse kafi roudly bat ki or phone cut kr Diya or amount nahi wapas Karne ki building bat kahi Mera 1800rs bhi chale gaye
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