Fraud transaction not reverted

  Nokia 5.1-Mobile screen went blank on 15th day of purchase - Flipkart & Konde Products & Ser     CARD PAYMENT     Scrutiny results 2019, Up board pryagraj     Product dissatisfaction sweat slim belt and Fair Look product on TV ad commercial     Regarding my application is pending at mpa, have applied for Bihar students credit card scheme     Cheat and Fraud Firstadviser, This company has asked me to pay for its services in Stock Market.     Leakage of gas Howrah gas service ( distributor indane gas service) vide consumer no is 29230     Hyderabad Toll Free Number PAYTM Customer Care Number +91-8969820452     Fraud I.T.E. TYPING CONSULTANT     Indian Army — redmi y2 not delivered as well as he took all my money via paytm  

Jago Grahak Jago Complain ID : JGJN042692   36  

Banks Complaint  Complaint Date : November 7, 2019

Complaint Against / To : SBI Credit Card

Dear Sir/Ma'am,

Within one week of receiving the SBI Credit Card (4207 3991 0424 6706 ), two fraud transactions were done by some body through my Credit Card in the night of 07/12/2017 at 11.15 PM that time I was sleeping. Next day morning (08/12/2017) when I seen my mobile, I seen two unread SMS sent by SBI one for transaction of Rs 10000 and second for Rs 9999.

I had neither given my mobile to anybody nor told OTP to anybody even I seen my mobile next day in the morning. But immediately same day at 11.00 AM I informed and checked with bank / customer care then I knew that transaction were really done successfully by somebody with my credit card number.
I immediately asked to customer care to cancel the transactions and block the card. They did not cancel the transactions.

I logged the complaint with :
1. SBI customer care ([email protected] , [email protected])
2. Bank’s Ombudsman (New Delhi),
3. Police Station (SSP Office Ghaziabad)
5. Nodal Officer of Credit Card

SBI charge back team did wrong investigation and imposed that amount on me to pay. Banking Ombuds was also agree with SBI Credit Card’s statement and said ok.

Credit Card No was : 4207 3991 0424 6706

Thanks & regards
Girija Shanker
Mob: 9599228412

Submit Complaints

Fraud transaction not reverted Fraud transaction not reverted

Review Date :
Reviewed Item : Banks Complaint
Author Rating : 5
Result 0 votes
Not Useful Happy Somewhat Useful Useful Very Useful

Reply Now Contact

Similar Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply