AXIS ABNK CHEATS AND DOES WRONG CALCULATIONS ND HARASSMENT T O CONSUMER
Complain ID : JGJN027366 47
Banks Complaint
Complaint Date : May 20, 2017
Complaint/ Grievance: AXIS BANK HOME Loan Agreement no: PHR005602380918 (CUSTOMER Id 24516937)
ISSUES REPORTED TO AXIS BANK IN APRIL 20TH, ESCALATED TO NODAL OFFICE ON 30TH APRIL, AND THEN TO PNO AXIS BANK;
ISSUE NOT RESOLVED SINCE APRIL 20TH SO ESCALATING TO BANKING OMBUDSMAN AS IT IS ALREADY 30 DAYS WITH NO RESOLUTION FROM AXIS BANK;
COMPLAINT NO 1)
LOAN DISBURSEMENT DATE FOR BALANCE TRANSFER WRONG MENTIONED AS 12TH APRIL INSTEAD OF 18TH APRIL ; AS PER STATEMENT FROM IDBI BANK WHOSE LOAN WAS PAID AS BALANCE TRANSFER BY AXIS BANK; IDBI BANK HAD RECEIVED PAYMENT ON 18TH April and not 12th APRIL; SO AXIS BANK CHEATED BY 7 DAYS; I WANT REVERSAL OF 7 DAYS OF INTEREST CHARGES BY AXIS BANK; WHEN I INQUIRED I CAME TO KNOW THAT SINCE AXIS ABNK LAWYER WAS ON LEAVE THE PAYMENT TO IDBI WAS DELAYED DESPITE THE CHEQUE WAS READY BY AXIS BANK ON 12TH APRIL;
COMPLAINT NO 2) WRONG PROMISE BY AXIS SALESMAN AND OPENING AXIS BANK ACCOUNT WITHOUT OUR CONSENT AND WITH WRONG COMMITMENTS:
AXIS BANK OPENED A BANK ACCOUNT IN AXIS BANK USING MY LOAN DOCS CREDENTIALS AND MAKING ME SIGN THE ACCOUNT OPENING DOCS KEPT IN BETWEEN MY LOAN APPLICATION PAPERS WHERE I WAS ASKED TO SIGN;
ON CROSS CHECKING I WAS TOLD BY SALES MAN AXIS BANK THAT THE AXIS BANK ACCOUNT IS LIFETIME FREE ACCOUNT WITH LOAN ACCOUNT WITH AXIS; BUT THAT WAS LIE AND NOT AXIS BANK NT COOPERATING TO CLOSE OUR AXIS BANK ACCOUNT WITHOUT CHARGES;
COMPLAINT NO 3) LOAN’S EMI DEBIT DATE MENTIONED AS 10TH DAY OF MONTH IN UR LOAN ACCOUNT DESPITE SIGNING THAT REQUEST AS TO BE DEBITED ON 5TH OF EVERY MONTH WITHOUT OUR CONSENT;
COMPLAINT NO 4) 3 LAKH RUPEES PREPAYMENT DEPOSITED IN AXIS BANK AND DEPOSIT SLIP SCAN SHARED WITH AXIS BANK WITH MAIL TO CHANGE THE TENURE OF LOAN AS SOON AS POSSIBLE; BUT DESPITE REMINDERS TIL 18 TH MAY 2017, I HAVE NOT RECEIVED UPDATED AMORTIZATION STATEMENT AND LOAN STATEMENT WITH ADJUSTMENT OF INTEREST AFTER PAYMENT OF 3 LAKHS IN AXIS BANK IN MY LOAN ACCOUNT ON 12TH MAY 2017; AXIS BANK IS CHEATING EM BY CHARGING INTEREST ON MY DUE DESPITE PREPAYMENT;
COMPLAINT NO 5) AFTER ALL ABOVE PROOFS OF CHEATING; WHEN I CALLED AXIS BANK NODAL OFFICER AN OFFICER ASSISTING AXIS BANK IN CHEATING CUSTOMERS AND SUSTAINING ON INCOME GOT FROM CHEATING CUSTOMERS; THE AXIS BANK OFFICER SPOKE RUDELY AND ABUSIVELY WHEN I CALLED AXIS RANK RIGHTLY AS A CHEAT BANK;
CONCLUSION: AXIS BANK IS A CHEAT BANK; AXIS BANK STAFF AND OFFICERS GIVE PATHETIC SERVICES AND ARE ARROGANT AND RUDE; MANAGEMENT SI SLEEPING AND THEY DO NOT WANT TO IMPROVE AND TAKE ACTION ON THEIR COMPLAINTS; NODAL OFFICER ARE SLOW AND USELESS;
ISSUES REPORTED TO AXIS BANK IN APRIL 20TH, ESCALATED TO NODAL OFFICE ON 30TH APRIL, AND THEN TO PNO AXIS BANK;
ISSUE NOT RESOLVED SINCE APRIL 20TH SO ESCALATING TO BANKING OMBUDSMAN AS IT IS ALREADY 30 DAYS WITH NO RESOLUTION FROM AXIS BANK;
COMPLAINT NO 1)
LOAN DISBURSEMENT DATE FOR BALANCE TRANSFER WRONG MENTIONED AS 12TH APRIL INSTEAD OF 18TH APRIL ; AS PER STATEMENT FROM IDBI BANK WHOSE LOAN WAS PAID AS BALANCE TRANSFER BY AXIS BANK; IDBI BANK HAD RECEIVED PAYMENT ON 18TH April and not 12th APRIL; SO AXIS BANK CHEATED BY 7 DAYS; I WANT REVERSAL OF 7 DAYS OF INTEREST CHARGES BY AXIS BANK; WHEN I INQUIRED I CAME TO KNOW THAT SINCE AXIS ABNK LAWYER WAS ON LEAVE THE PAYMENT TO IDBI WAS DELAYED DESPITE THE CHEQUE WAS READY BY AXIS BANK ON 12TH APRIL;
COMPLAINT NO 2) WRONG PROMISE BY AXIS SALESMAN AND OPENING AXIS BANK ACCOUNT WITHOUT OUR CONSENT AND WITH WRONG COMMITMENTS:
AXIS BANK OPENED A BANK ACCOUNT IN AXIS BANK USING MY LOAN DOCS CREDENTIALS AND MAKING ME SIGN THE ACCOUNT OPENING DOCS KEPT IN BETWEEN MY LOAN APPLICATION PAPERS WHERE I WAS ASKED TO SIGN;
ON CROSS CHECKING I WAS TOLD BY SALES MAN AXIS BANK THAT THE AXIS BANK ACCOUNT IS LIFETIME FREE ACCOUNT WITH LOAN ACCOUNT WITH AXIS; BUT THAT WAS LIE AND NOT AXIS BANK NT COOPERATING TO CLOSE OUR AXIS BANK ACCOUNT WITHOUT CHARGES;
COMPLAINT NO 3) LOAN’S EMI DEBIT DATE MENTIONED AS 10TH DAY OF MONTH IN UR LOAN ACCOUNT DESPITE SIGNING THAT REQUEST AS TO BE DEBITED ON 5TH OF EVERY MONTH WITHOUT OUR CONSENT;
COMPLAINT NO 4) 3 LAKH RUPEES PREPAYMENT DEPOSITED IN AXIS BANK AND DEPOSIT SLIP SCAN SHARED WITH AXIS BANK WITH MAIL TO CHANGE THE TENURE OF LOAN AS SOON AS POSSIBLE; BUT DESPITE REMINDERS TIL 18 TH MAY 2017, I HAVE NOT RECEIVED UPDATED AMORTIZATION STATEMENT AND LOAN STATEMENT WITH ADJUSTMENT OF INTEREST AFTER PAYMENT OF 3 LAKHS IN AXIS BANK IN MY LOAN ACCOUNT ON 12TH MAY 2017; AXIS BANK IS CHEATING EM BY CHARGING INTEREST ON MY DUE DESPITE PREPAYMENT;
COMPLAINT NO 5) AFTER ALL ABOVE PROOFS OF CHEATING; WHEN I CALLED AXIS BANK NODAL OFFICER AN OFFICER ASSISTING AXIS BANK IN CHEATING CUSTOMERS AND SUSTAINING ON INCOME GOT FROM CHEATING CUSTOMERS; THE AXIS BANK OFFICER SPOKE RUDELY AND ABUSIVELY WHEN I CALLED AXIS RANK RIGHTLY AS A CHEAT BANK;
CONCLUSION: AXIS BANK IS A CHEAT BANK; AXIS BANK STAFF AND OFFICERS GIVE PATHETIC SERVICES AND ARE ARROGANT AND RUDE; MANAGEMENT SI SLEEPING AND THEY DO NOT WANT TO IMPROVE AND TAKE ACTION ON THEIR COMPLAINTS; NODAL OFFICER ARE SLOW AND USELESS;
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