Showing prepaid recharge amount 299 against 2 GB data/day, unlimited calls for 28 days with other be
Complain ID : JGJN061705 42
Airtel Complaint
Complaint Date : March 27, 2023
- State : Gujarat
- City : Gandhinagar
- Address: 43/3-Girl's Hostel, Opp. Central University Of Gujarat, SEctor-30, Gandhinagar
Yesterday, on checking upon the prepaid recharge plan of Airtel, got to know about a plan of RS 299 against 2GB/day, unlimited call, with some other benefits. After doing the recharge of 299 - the information I received through SMS indicates that, there is 15GB/day and not 2 GB/day. so, my concern is why is misguiding information given on AIRTEL website, looting money of consumer and not providing the service as mentioned on the website. each day is a loss of 500 MB which at the end of 28 days is a loss of 14 GB data along with this, I have to make additional recharge of data plan to fulfill the daily need of 2 GB. being a student this additional expenditure is a burden on pocket.
Also, how can AIRTEL be so irresponsible towards their website functioning and service towards their consumers.
Also, how can AIRTEL be so irresponsible towards their website functioning and service towards their consumers.
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