Refund Air India Customer Care - Total Airline Cancellation Charges: 2,625
Complain ID : JGJN033417 33
- State : Delhi
- City : South Delhi
Time of Contact with Air India Customer Care : 15:50 Hrs
Air India Representatives Contacted: Vishnu / Venkatesh / Shiv Shankar
Client Name : Kunjumol B Varghese
Ticket No.: 0982682021099
Date of Journey: 21 August 2018
Total amount Paid: Rs. 6,070
Total Airline Cancellation Charges: 2,625
Upon contacting Air India for complete refund on the subject ticket we were advised that we should travel on the same as Trivandrum Airport is operational on the subject date and Air India is operating flights for the destination.
We tried to reason that as our final destination is not Trivandrum but Venmonye in Pathanamthita District, which roughly 200 Kms from trivandrum and the route is flooded and at destination the water levels are dangerously high.
And as per reports being shown in news, Air Marshall has confirmed that people are still stranded in Venmony our final destination, how can we go to a place from where people are being evacuated to safety.
It seems that the Airline is forcing its customers or taking undue advantage of there present conditions by not waiving of the Airlines Cancellation Charges.
As we have no other option at present we are cancelling the tickets with Air India, and hoping that the Airline Cancellation Charges will be refunded to us soon.
Related complaints
-
WRONG CANCELLATION REFUND PROCESS COMPLAINT TO www.jetairways.comJasmine / Airliness Complaint / November 6, 2017 / South Delhi / DelhiI have booked flight ticket online from your website- www.jetairways.com, on 4th Nov’17(ticket attached). Ticket at the time of booking was showing that it is refundable. But now today when I want to cancel this ticket so as to book new ticket for 21...
-
Loss/ Theft of mobile in Air India flight No IX 142 Seat no 25 dMukesh Malhotra / Airliness Complaint / July 7, 2017 / New Delhi / DelhiI have been on flight above mentioned on 4/7/17 It was from Dubai to New delhi. My mobile samsung S 6 edge lost in plane. Whose imei no 359523/06/420347/2 I immediately reported to Flight security that my phone was missed in plane. But they said No m...
-
Makemytrip.com Impractical Itinerary offered for international travelMahak Garg / Airliness Complaint / June 19, 2017 / West Delhi / DelhiDear Team, This is regarding my booking Id NN2315619527470. As a consumer, you would expect a travel agent as reputed as makemytrip to provide you itineraries that are practically feasible. This was clearly not the case when I made my recent booking....
-
Official complaint against AirVistara Misplaced/stolen passenger goodsHirok Poddar / Airliness Complaint / April 25, 2017 / West Delhi / DelhiGood Morning, Please accept this as my official complaint against AirVistara.I am an NRI residing in UAE, I flew witha airvistara airlines dated 22nd March 2017 from delhi to Mumbai, I was detected with an Expensive Eciggeret in the main luggage and ...
-
www.yatra.com Case of fraud and harassment by Indigo Airlines flight from New Delhi to HyderabadCharanjeet / Airliness Complaint / January 21, 2017 / North West Delhi / DelhiDear Sir, My name is Charanjeet Singh. I booked a flight from New Delhi to Hyderabad on 14th January 2017 from www.yatra.com Flight details:- (Indigo 6E-765 airlines) : New Delhi – Hyderabad on 1st February 2007 - Departure (Indigo 6E-684 airlines) :...
-
Virgin atlantics airlines disallowing to board flight booked a flight from Delhi to LondonPOOJA / Airliness Complaint / January 12, 2017 / Central Delhi / DelhiMy sister had booked a flight from Delhi to London dated 9 Jan 2017. Her domestic flight was late by 20 mintes due to which she reached virgin desk at 1.45pm for her flight supposed to be departed at 2pm. The virgin atlantic staff disallowed her to b...
Service issue | Complaint | Query | Feedback | Suggestion | Reply