Failure to deliver assigned baggage
Complain ID : JGJN043228 21
- State : Madhya Pradesh
- City : Indore
- Address: Sukhalia
In this regard we have lodged compliant with the relevant authority at HIA DOHA.
We have also sent several Emails to Indigo Airlines including their Nodal Officer but no satisfactory response thus far.
Indigo Airlines accepted our baggage to be carried by them & to be delivered to us at the at the port of disembarkation.As custodians of our consignment Indigo failed in their duty to deliver our consignment at port of disembarkation constituting case of deficiency of service resulting that we are forced to skip life saving medicines, suffer without winter clothing & undergo mental trauma & torture. I wish to move the consumer court and seek damages from Indigo Airlines for the discomfort & trauma caused to me & my family due to their inefficient service & conduct.
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