ICICI Prudential Life Insurance, Policy Bond not received after one year
Complain ID : JGJN027104 36 Complaint's Reply
Insurance Complaint
Complaint Date : April 26, 2017
- State : Uttar Pradesh
- City : Hapur
- Address: 895, Peerbahauddin, Bulandsahar Road, Hapur
i bought a policy of ICICI Prudential Life Insurance from ICICI Bank Hapur Branch with wife's name on 20-05-2016. Policy no. is 20018223. premium payment mode is yearly and first premium has been paid by cheque on date of commencement i.e. 20-05-2016. but i didn't received any payment slip or bond till date even after going to bank frequently i used to get a promise of one week every time when i go to bank for documents. company sent a sms of second premium reminder i also sent on dated 22-05-2016. no body care about bond of policy. i also sent an email to concerned person who hold complaints on his email id i.e. deepak.kinger@iciciprulife.com on dated 25-04-2017 but no response i got from that side. now i want my first premium amount and also compensation of mentally harrasment which i got. i am no more interested in continueing the policy.
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Re: POLICY BOND NOT RECEIVED AFTER ONE YEAR by ICICI Prudential Life Insurance:
(5 of 5)
Dear Sir,
We have made a note of your details. Our official will get in touch with you.
Regards,
Team ICICI Pru Life
www.iciciprulife.com
Re: ICICI PRUDENTIAL LIFE INSURANCE, POLICY BOND NOT RECEIVED AFTER ONE YEAR by ICICI Prudential Life Insurance:
(5 of 5)
Dear Sir,
We understand that our official has contacted you and is addressing your concern.
We appreciate your patience.
Regards,
Team ICICI Pru Life
www.iciciprulife.com
Re : ICICI PRUDENTIAL LIFE INSURANCE, POLICY BOND NOT RECEIVED AFTER ONE YEAR by ICICI Prudential Life Insurance:
(5 of 5)
Dear Sir,
We understand that our representative has contacted you and assisted you with your concern.
Is there anything else we may assist you with?
Regards,
Team ICICI Pru Life
www.iciciprulife.com
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