URJAKART.COM NOT RETURN THE PRODUCT .
Complain ID : JGJN016553 51 Complaint's Reply
Shopping Complaint
Complaint Date : March 18, 2016
i order light on 4 march 2016 from urjakart.com.
and i do not open box and i want to replace or return the product
by mistake i place order and i want to return the sealed product.
but urjakart team mail me that they will not return or replace the product
so i complain against the urjakart.com site.
gmail discussion with me and urjakart.com
Urjakart Customer Support
11:25 AM (19 minutes ago)
to me
##- Please type your reply above this line -##
Your request (8112) has been updated. To add additional comments, reply to this email.
Vipul Singh (Urjakart Customer Support)
Mar 18, 11:24
Ajay choudhary Mar 11 10:21
we are request you to return the item which have order no. 200016318 , 200017856
we are returning this product because the item not deliver sufficient light for our ground.
and i request your team to solve my problum and return money.
Dear Sir
As per your message you mentioned that it is not delivering sufficient light. How can you say that without even opening the box.
And rest i leave it to you. I cannot initiate a refund or replacement.
Regards,
Vipul Singh
Support/Whtsapp: +91-9599884826
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i hope court help me ....
thank you very much.....
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Complain Against Us by Urjakart Support:
(5 of 5)
As per our company policy. We refund or replace items only if they are received damaged or not as described. In Mr Ajay Choudhary's complain these two criteria s were not there so no refund or replacement was done.
http://www.urjakart.com/returns-policy
product not recived by hemlata joshi:
(5 of 5)
I have pay 8aug amount 2490 againest order no-200028760 kindly gives me information about product after how many days i can recived my product
Hemlata
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