Internet Complaint
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Formal Complaint - Misrepresentation, Unreliable Service, Poor Customer Service, Unwanted ChargesSourabh Parekh / Internet Complaint / May 9, 2024 / Jagdalpur / Chhattisgarh**Complaint Regarding Violation of Consumer Rights by Airtel Limited** **Introduction** This complaint, lodged on May 9, 2024, highlights the infringement of my consumer rights as per the Consumer Protection Act, 1986, by Airtel Limited. It pertains ...
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Fiber Broadband (Vendor Netplus) is not working from last 34+ hours. I have lost around 30 workingDeepak Kumar / Internet Complaint / June 8, 2023 / Kharar / PunjabDear Sir/Ma'am - I am IT professional and working from home for quite some time now. I am very frustrated for the last 9-10 days, because of the Service provide by my ISP (Netplus). My Broadband net goes down at around 12:15PM yesterday (07-Jun-2023)...
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Internet is not workingMoksha Shah / Internet Complaint / January 16, 2023 / Ahmedabad / GujaratInternet is not working till last 1-2days and till now not any action are taken from your side. I tried to generate query from GTPL App and using complain customer care number but unable to do so. Please look into it and do the needful As soon as pos...
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GTPL Broadband no service no refundHitesh / Internet Complaint / December 23, 2022 / Ahmedabad / GujaratI was using GTPL broadband , and my plan was expired on 11 Dec 2022, I paid amount 6363.00 on 15 Dec 2022 for getting New GTPL plan mentioned below as suggested by GTPL executive ( mobile number - 9558588032),who gave lots of false commitment. Anothe...
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Upgrade plan still not in effect after 10 days of payment.Mukesh Sharma / Internet Complaint / October 8, 2021 / Ahmedabad / GujaratI have been using GTPL since 3rd April 2020. I subscribed to the 40M plan. While using the broadband connection, my router had some technical issues and a GTPL technician came at my home and took the CPE and said you will require providing your own a...
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Jio Fiber cancellation refund not receivedDheeraj Meena / Internet Complaint / September 2, 2021 / Jaipur / RajasthanI am Dheeraj Meena , i bought my Jio fiber and get installed at my home on 3 July 2021 with the total cost of Rs2500. After 24 days of one month free trial , i cancelled my connection and after that my jio Fiber device was picked up by an Engineer on...
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Not hear complain and close aromaticallyVithani dhanesh / Internet Complaint / June 15, 2021 / Surat / GujaratI used gtpl broadband last year with plan 40mbps and now I renew it with 60 Mbps speed plan. But I complain about speed last 15 days always they take complains and close it automatically.I have message that person of service which name is tushar pate...
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Set off box not workingRamesh Gandhi / Internet Complaint / February 26, 2021 / Surat / GujaratThey don't have any manner hoe to talk with customer. Also they dismissed the call line between call.if complain is register then it would'nt solve, they can only day by day postpone.everyday you call to customer support they tell you solve in two da...
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Internet is unstable and loss of valuable time without internetChitta Ranjan Routray / Internet Complaint / October 21, 2020 / Bhubaneswar / OdishaI'm new user of railwire in Acropolis, Gothapatna, Bhubaneswar. The ISP charged me 4000 rupees for installation and gave connection to my home. I took 500 gb per month @100mbps connection for working from home. There is lot of problem of disconnectio...
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Regarding fluctuations in connectivityAyush Chaplot / Internet Complaint / September 8, 2020 / Gandhinagar / GujaratThis is with reference to the complaints that I have been addressing for 3 months (1st complaint date 11th June 2020, reference docket no. 1380046). I have complained again and again about the same issue of connectivity failure regarding internet ser...
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Intermittent outage, 3 to 4 days for resolutionRaghunandan / Internet Complaint / September 4, 2020 / Bangalore / KarnatakaFrom past two months, I am facing torture from ACT like anything, multiple outages and they will take 3 to 5 days to recover. As I am working from home it will be like a nightmare for me. Even the nodal officers and appellate are not answering the co...
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Worst servicesShantam Dixit / Internet Complaint / August 10, 2020 / Varanasi / Uttar PradeshI recently put WiFi on my home. Of company Optaqon Broadband..their operators said that they start WiFi services in two days but after 10 days they put WiFi and then after 2 days of connection issues start arising.and we are calling continuously in c...