Deduction of wrong vas charges Rs.30.00
Complain ID : JGJN017810 29 Complaint's Reply
Recharge Complaint
Complaint Date : April 29, 2016
Sir,
My self umashankar Sharma using Aircel no.9097446262 .but i m very worried that my Rs.30.00 was deducted without my request on 24/04/2016 (4.42 PM) . I message the company as Stop and also call the customer care in same day because i know very well that this type of intimation is being given within 24 hr.the customer care executive (Girl) told me that system is updating hence i could not help u this time. 2 nd day (within 24 hr) i m also contacted customer care he told me that u do not worry ur money will be refunded within 24 hr.i feel relax but after passing the time balance Rs. 30.00 has not been credited in my A/c.I very surprised then i also contact customer care . the company executive lodge my complain no. which is 1-22941896635. i have also give the online complain but there is no positive response has been taken. i contacted customer care on dated 27 th march also he told me that u wait on 11.00 Am of 28th April ur problem will be resolved.but now there is no response has been taken . On 28 th April 2016,i also contacted customer care but phone is disconnected 2 times.u can also hear the recording with customer care with me. i m not wrong. i continuously trying from the day of deduction but my valuable Rs.30.00 not credited in my a/c till date which is deducted by the company without my permission / request for music Connect Service. i also send the mail to the company appellate for positive response on dated 28/04/2016.since my valuable amount has been deducted hence it should be credited in my A/c positively. due to lacing of balance i m unable to important calls.
positive and early action always appropriated...
My self umashankar Sharma using Aircel no.9097446262 .but i m very worried that my Rs.30.00 was deducted without my request on 24/04/2016 (4.42 PM) . I message the company as Stop and also call the customer care in same day because i know very well that this type of intimation is being given within 24 hr.the customer care executive (Girl) told me that system is updating hence i could not help u this time. 2 nd day (within 24 hr) i m also contacted customer care he told me that u do not worry ur money will be refunded within 24 hr.i feel relax but after passing the time balance Rs. 30.00 has not been credited in my A/c.I very surprised then i also contact customer care . the company executive lodge my complain no. which is 1-22941896635. i have also give the online complain but there is no positive response has been taken. i contacted customer care on dated 27 th march also he told me that u wait on 11.00 Am of 28th April ur problem will be resolved.but now there is no response has been taken . On 28 th April 2016,i also contacted customer care but phone is disconnected 2 times.u can also hear the recording with customer care with me. i m not wrong. i continuously trying from the day of deduction but my valuable Rs.30.00 not credited in my a/c till date which is deducted by the company without my permission / request for music Connect Service. i also send the mail to the company appellate for positive response on dated 28/04/2016.since my valuable amount has been deducted hence it should be credited in my A/c positively. due to lacing of balance i m unable to important calls.
positive and early action always appropriated...
Related complaints
-
UTSWallet not recharged inspite of money being debited from bank.Nikita Naik / Recharge Complaint / December 19, 2023 / Thane / MaharashtraRecharged my UTS wallet with 500 rs from BHIM app, money was debited as well. But my account has not been recharged with that amount. It has been 3 days now. -
Recharge not credited in uts wallet even after amount debited from accountSumeet Kamath / Recharge Complaint / November 24, 2023 / Mumbai / MaharashtraTransaction ref 01313491623BO1058094
-
Money not reflected in the Rwallet of UTS APPOmeshwary / Recharge Complaint / November 1, 2023 / Badlapur / MaharashtraI have done a recharge of 200 on 1 st of November 2023 through gpay for recharging my rwallet on uts app. The transaction was successful however the amount has not been reflected in the wallet. The UTS Customer Care is unapproachable. Kindly help me ... -
I pay from paytm to uts, but UTS Rwallat balance not showing.Arman murmu / Recharge Complaint / May 30, 2023 / Kolkata / West BengalToday i recharge uts app from paytm but , but uts Rwallat balance not showing.
-
Recharged 200 but not credited in UTSSiya Ram Prasad / Recharge Complaint / May 22, 2023 / Begusarai / BiharI recharged Rs 200 on 21st May 2023 but not credited in UTS plz solve
-
Recharged 200 but not credited in UTSSiya Ram Prasad / Recharge Complaint / May 22, 2023 / Begusarai / BiharI recharged Rs 200 on 21st May 2023 but not credited in UTS plz solve
by Aircel:
(5 of 5)
Hi umashankar Sharma.
We'd like to inform you that your balance related issue will be resolved soon.
Warm Regards,
Aircel Social Care Team
Service issue | Complaint | Query | Feedback | Suggestion | Reply